Ratings based on 975 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Clean, well-appointed room.
by A verified traveler
Posted 30 Sep 2024
This is an historic building that has been modernized. That means there is a central staircase that allows sound to travel to the upper floors, and little sound-proofing between rooms. However, the room was quite comfortable - we had a king bed and a couch. The bathroom shower had three showerheads! One on the ceiling and one each on opposite walls - nice when showering alone or together ;) There is free parking in the back, and we were able to walk to a restaurant on the block for dinner, and then to a different one for brunch. We would definitely stay here again if we needed to stay in the area.
Comment from Hotel Management
1 Oct 2024 by Joanne, Hotel Management
Windy - Thank you for your wonderful rating and feedback on our boutique hotel! We appreciate you taking the time to let us know how you enjoyed your stay. We are so happy you enjoyed the downtown area. We hope to see you again soon!
by A verified traveler
Posted 26 Sep 2024
Very nice hotel… great stay!
Comment from Hotel Management
1 Oct 2024 by Joanne, Hotel Management
John - Thank you for taking the time to rate our boutique hotel! And thank you for the nice feedback. We hope to see you soon!
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Joanne, Hotel Management
Laura - Thank you so much for your great rating on our boutique hotel! We are so happy you stayed with us. We hope to see you again soon!
by A verified traveler
Posted 13 Sep 2024
The room was dirty. The shower had black mold on the shower head
Comment from Hotel Management
13 Sep 2024 by Joanne, Hotel Management
Denise - Thank you for emailing me your feedback on your sons recent stay with us. I did receive your email and responded the next day. It is very concerning, and I take all guest feedback very seriously. We have a very high standard for cleanliness here at the American Hotel. I personally inspect the rooms before check-in and after check-out. I have never had a guest complain about any mold in the shower or in the hotel rooms, as we have a very strict cleaning process for the entire hotel room. I did inspect the room before and after and did not detect any mold in the shower. I apologize for any inconvenience that your son experienced while he was our guest. If it was brought to our attention while he was here, we would have addressed his concerns and moved him to a different room. We strive to provide a clean, comfortable and enjoyable stay for all guests. I will continue with our strict cleaning process and make sure my entire housekeeping department follows thru. Again, I do apologize and thank you for bringing this to my attention.
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Joanne, Hotel Management
Susanna - Thank you so much for the wonderful rating on our boutique hotel! We are so happy you chose us to stay with! We hope you come to visit us again soon!
by A verified traveler from Pine Bush
Posted 18 Aug 2024
Was a nice place. Would go back
Comment from Hotel Management
23 Aug 2024 by Joanne, Hotel Management
Joseph - Thank you for the feedback on your recent stay with us. We are so happy you enjoyed your stay. We hope to see you again soon!
by A verified traveler
Posted 8 Aug 2024
The front desk staff was incredibly friendly and the room was huge, clean, and comfortable
Comment from Hotel Management
8 Aug 2024 by Joanne, Hotel Management
Sandra - Thank you so much for wonderful rating and the amazing feedback on our boutique hotel! We are so happy you enjoyed your stay. We look forward in seeing you again soon!
by A verified traveler
Posted 1 Aug 2024
Love this quaint gem!
Comment from Hotel Management
1 Aug 2024 by Joanne, Hotel Management
Veronica - Thank you so much for the wonderful rating and review on our boutique hotel! We hope to see you again soon!
by A verified traveler
Posted 26 Jul 2024
Overall very clean and conviently located. However the view from most rooms is overlooking a roof of an adjacent building. No gym.
Comment from Hotel Management
26 Jul 2024 by Joanne, Hotel Management
Sebastian - Thank you for staying with us and for the feedback on your recent stay. We strive to provide a clean and comfortable stay for our guests. We are conveniently located downtown with many restaurants and eateries in walking distance. With that, the views from most hotel rooms, unfortunately, do face the other downtown buildings. We do not have a gym, but our neighborhood allows for walks and jogs around our beautiful town. We hope to see you again soon!
