Ratings based on 446 Verified Reviews
4.8 Room cleanliness
4.3 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Excellent room, super clean, great location.
Comment from Hotel Management
28 Dec 2024 by managing director, Hotel Management
Thank you, Thomas! We are delighted that you enjoyed your stay with us and we look forward to welcoming you back for future visits.
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
27 Dec 2024 by managing director, Hotel Management
Thank you for the feedback, Kaylee. Without knowing what specific issues you may have experienced, we are unable to resolve them, however, we are always working to improve our Guest experience.
by A verified traveler
Posted 21 Dec 2024
This hotel was wonderful. Honestly the nicest hotel we’ve ever stayed in! Would stay here again and again.
Comment from Hotel Management
23 Dec 2024 by managing director, Hotel Management
We appreciate you taking the time to let us know that you enjoyed your stay with us, Kori! We hope to see you again soon.
by A verified traveler
Posted 14 Dec 2024
We always enjoy our stays at SHC. We had a great weekend stay this time, but our room was overdue for a deep cleaning (dusty air vents, slow draining bathroom sink with mildew smell, laminate strip coming off of door). We plan to return as this has not been our experience in the past.
Comment from Hotel Management
16 Dec 2024 by managing director, Hotel Management
Thank you for the feedback, Lisa. We close each floor yearly for deep cleaning and maintenance issues in our off season, so rest assured that any issues you experienced will be addressed during this time and we hope to see you on your next visit.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
16 Dec 2024 by managing director, Hotel Management
Thank you for the feedback, Wendy! We appreciate your feedback and would love to have you back the next time you are visiting the area.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
9 Dec 2024 by managing director, Hotel Management
Thank you for the great feedback, Samantha! We are delighted that you enjoyed your stay with us and we appreciate you taking the time to let us know.
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
6 Dec 2024 by managing director, Hotel Management
Thank you for the feedback, Gustavo. We appreciate you taking the time to leave us a review.
by A verified traveler
Posted 26 Nov 2024
Awesome place 10/10
Comment from Hotel Management
27 Nov 2024 by managing director, Hotel Management
Thank you for letting us know that you enjoyed your stay with us, Tracey! We hope to see you again in the future.
by A verified traveler
Posted 17 Nov 2024
Don’t like that you can’t smoke on balcony
Comment from Hotel Management
20 Nov 2024 by managing director, Hotel Management
Thank you for the feedback Torkorche. We are glad to hear that you enjoyed your stay with us. we understand your frustration with not being able to smoke on the balcony. Unfortunately, that is a strict rule that we have in place for our guest comfort as well as their safety.
by A verified traveler
Posted 14 Nov 2024
That everything is automated/contactless
Comment from Hotel Management
14 Nov 2024 by managing director, Hotel Management
Thank you, Torkorche for taking the time to let us know that you enjoyed your stay with us! We look forward to seeing you again in the future.
