Ratings based on 980 Verified Reviews

2.9 out of 5
60% of guests recommend
2.9 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 4 Jan 2025
Poor tv quality , all vending machines didn’t work, housekeeping staff walked into room while we in it and even had do not disturb sign on door
Comment from Hotel Management
6 Jan 2025 by Hotel Manager, Hotel Management
Dear Gerald,Thank you for your feedback. We sincerely apologize for the issues with TV quality, vending machines, and the disturbance from housekeeping. This is not the experience we strive to provide, and we will address these concerns to ensure a more comfortable stay in the future. We appreciate your understanding and hope to welcome you back.Sincerely, Hotel Manager
3 out of 5
by A verified traveler from Washington

Posted 31 Dec 2024
It was nice
Comment from Hotel Management
1 Jan 2025 by Hotel Manager, Hotel Management
Dear BESSY,Thank you for sharing your experience! We're happy to hear that you had a nice stay with us. Your comments indicate that we're meeting our goal of serving our guests well. We hope to welcome you back soon for another enjoyable visit.Sincerely, Hotel Manager
1 out of 5
by A verified traveler

Posted 26 Dec 2024
Found roaches, hair, and dirt everywhere. Toilet paper holder was coming out of the wall.
Comment from Hotel Management
28 Dec 2024 by Hotel Manager, Hotel Management
Dear Jennifer,We sincerely apologize for the issues you encountered during your stay, including the cleanliness concerns and maintenance problems with the toilet paper holder. This is far from the standard we strive to uphold. Your feedback has been shared with our housekeeping and maintenance teams for immediate action. We hope to have the opportunity to provide you with an improved experience in the future.Sincerely, Hotel Manager
2 out of 5
by A verified traveler

Posted 17 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Hotel Manager, Hotel Management
Dear Carly,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again. Sincerely, Hotel Manager
1 out of 5
by A verified traveler

Posted 13 Dec 2024
My stay here was not pleasant I couldn’t sleep due to several others staying there making noise all night. I called the police but they said as long as they weren’t violent it was nothing they could do and it was up to the property to ask someone to leave. I wasn’t even offered to switch my room and one night people knocked on my door and pulled at it several times during the night.
Comment from Hotel Management
13 Dec 2024 by Manager, Hotel Management
Hello Michelle,I apologize for the inconvenience you experienced during your recent stay. We take matters of guest safety and comfort very seriously and have strict policies in place to address noise disturbances. We encourage guests to report any issues directly to our staff for prompt resolution. Your feedback will be shared with our team for further review to ensure a more enjoyable stay for our future guests.
5 out of 5
by A verified traveler

Posted 9 Dec 2024
He gave me a room at the back of the building and there was no close parking. When he realized I had so much work to carry to my room, he found me a room on the first floor, where it was closer to parking. A friend told me not to stay at the Days Inn last year so I didn’t. I decided to save some money at the Days Inn and boy am I glad I did. The other place wasn’t any nicer for the price. The room was clean. The bed was wonderful. Plenty of hot water and an ice machine. . Plenty of hot water and a ice machine.
Comment from Hotel Management
10 Dec 2024 by Hotel Manager, Hotel Management
Dear Brenda,Thank you for sharing your experience! We’re thrilled to hear you found great value in your stay with us. It’s wonderful to know our team promptly accommodated your needs, and that you enjoyed the clean room, comfortable bed, and plenty of hot water. We look forward to welcoming you back!Sincerely, Hotel Manager
1 out of 5
by A verified traveler

Posted 7 Dec 2024
Nothing was working and it was a horrible or experience
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Danielle, We regret to hear that you experienced issues during your stay. Your feedback is valuable to us for improving our services. We recommend contacting our management team directly so they can address your concerns appropriately.
5 out of 5
by A verified traveler

Posted 7 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Hello Charlene,We are thrilled to hear that you had a wonderful experience during your stay with us! We appreciate your glowing rating and hope to welcome you back soon for another fantastic stay.
4 out of 5
by A verified traveler

Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your rating! We're glad you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back!Sincerely, Hotel Manager
3 out of 5
by A verified traveler

Posted 2 Dec 2024
Ok
Comment from Hotel Management
2 Dec 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your stay and the three-star rating. From an improvement point of view, we look for specific comments about what you liked and not. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager