Ratings based on 190 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
It was nice to be able to have the benefits of a suite for the comparable price of a standard hotel room. Great location with a Walmart Super Center within walkable distance and dining options nearby.
Comment from Hotel Management
19 Oct 2024 by vicki, Hotel Management
Thanks for the great review , come and stay with us anytime
by A verified traveler
Posted 19 Sep 2024
Fantastic Experience. Roomy and clean
Comment from Hotel Management
24 Sep 2024 by vicki, Hotel Management
Thank you for the Great review
by A verified traveler
Posted 10 Sep 2024
Great property
Comment from Hotel Management
10 Sep 2024 by vicki, Hotel Management
Thank you very much for taking out time for the great review
by A verified traveler
Posted 2 Sep 2024
I love it
It feels like home, with utensils, kitchen, separate living room. And the staff is very friendly
Comment from Hotel Management
10 Sep 2024 by vicki, Hotel Management
Thank you for the great review
by A verified traveler
Posted 7 Aug 2024 on Orbitz
I really enjoyed my stay here. It was really like a one bedroom apartment. I thought it was going to be like a studio. It was quiet and the staff were friendly. I would definitely stay here if I travel to Virginia again.
Comment from Hotel Management
10 Sep 2024 by vicki, Hotel Management
Thank you for the great review
by A verified traveler
Posted 4 Aug 2024
It has a spacious floorplan which gave the family room to stretch out. Great amenities. Only minor issue was that housekeeping missed a couple areas (previous guest left clothes in the drawers, deoderant under the chest of drawers)- yet no big deal b/c I wipe down/disinfect before we settle in. Pretty quiet and peaceful. Would stay again.
by A verified traveler
Posted 24 Jul 2024
Once I spot the two roaches in my room, I didn’t want to give no stars
Comment from Hotel Management
25 Jul 2024 by vicki, Hotel Management
We take great pride in our cleanliness and customer service as evidenced by our overwhelming positive reviews. I apologize for this isolated incident and ask that ant concerns our guest have during their stay are immediately brought to the attention of our on-site manager so it can be addressed immediately. We proactively have contracted services once a month to prevent this from occurring .
by A verified traveler
Posted 19 Jul 2024 on Hotels
Comment from Hotel Management
19 Jul 2024 by vicki, Hotel Management
Thank You so Much for the Great review,,
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
7 Aug 2024 by vicki, Hotel Management
Thank You
by A verified traveler
Posted 27 Jun 2024
No one in the office during business hours. Found it strange to have to call a phone number for someone to unlock the office. Area a little sketchy and did not feel comfortable with people hanging out on balconies staring at you parking or walking. Extremely noisy throughout the night and into the morning with loud stomping noises overhead. Difficult to get a good nights sleep. On the plus side the room was clean and bathroom very nice and modern.
Comment from Hotel Management
27 Jun 2024 by Director of Operations, Hotel Management
Thank you for your feedback and recognizing our cleanliness and modern restorations! We are structured differently than other hotels in that if guests arrive after office hours, we communicate instructions on how to access your rooms keys. We take hospitality so seriously our general manager stays on property to assist with any guest issues at any time. As you were here only one night, I am sure you did not realize our smoking stations are located in two areas on the balcony for our second-floor guests. As for noise, if guests were loud above you, that is unacceptable. As with any hotel property, please reach out to the manager on site and it will be addressed immediately. Thank you again for recognizing our clean and up-to-date rooms! I will be sure to share with our housekeeping staff!
