Ratings based on 112 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Nov 2024
The perfect place to stay in Franz-Josef! It's far enough away from the heliport that you aren't constantly disturbed by the noise, but still close enough to town that you can easily get to everything important quickly. Audrey was super friendly and pointed out all the best food spots and other helpful locations. The breakfast was perfect for a quick start before the day's adventures and the room was very spacious and comfortable.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 17 Apr 2024
peaceful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 28 Mar 2024
The property is a outdoorsy lodge style with log walls and a nice fireplace always running in the main lodge. The rooms were relatively large, each with a patio and balcony and a private sliding glass door. I stayed in the main lodge, which was nice, but there are also cabins. The staff was attentive, breakfast was good ( a full English breakfast with all the trimmings), as well as fruit, juices, yogurt and pastries. The hotel is about 2 km from the main village. I'd stay there again, I was there for 2 nights.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Mar 2024
5 out of 5
by A verified traveler

Beautiful Setting, Near Town

Posted 12 Mar 2024 on Hotels
Lovely setting, enjoyed the fireplace at the end of the day. Audrey, who checked us in & provided our breakfast, was very helpful & friendly. Situated nicely on the edge of town.
5 out of 5
by A verified traveler

Relaxing and charming place

Posted 25 Feb 2024 on Hotels
Despite the stormy weather, we had a great time around the fireplace. Breakfast was good. Room and bathroom are spacious, very clean. We stayed only one night; I wish We has more time to stay.
4 out of 5
by A verified traveler

One night stopover, nice room just a bit soleless

Posted 25 Feb 2024 on Hotels
Stayed at the Lodge for one night as doing a heli hike next morning . The room was large, comfortable with a good sized bathroom and the best bit - a rolled top bath. There was a good selection of toiletries. We saw a lady on arrival who give us access to our room but saw no other staff about until we left the next morning. The TV was not working on arrival, found the aerial was not connected, after connecting there still were not any channels ??? The lodge did have some DVD’s on site so watched one of those instead The hotel is a short drive from the town and it’s attractions, unfortunately the breakfast didn’t start until 7am and we had to leave early. There was no one on site to get it early for us, so we had to make breakfast in our room - there was some crockery but only 1 bowl and spoon . We are travelling all over New Zealand and found the lodge to be the most expensive stay with the least service unfortunately which was a shame as a nice place.
3 out of 5
by A verified traveler

Posted 25 Feb 2024
Location was convenient. Nice communal sitting area with fire and snooker table and selection of dvds you could borrow. We had a large suite, it was quiet if a little dated with drafty windows and it needed a new mattress as was very soft and roll together! Breakfast was included with modest buffet selection of food plus choice of cooked egg.
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