Lázeňský Hotel Pyramida I (Frantiskovy Lazne) Hotel Review

Ratings based on 17 Verified Reviews

3.6 out of 5

75% of guests recommend

4.1 Room cleanliness

3.6 Service & staff

3.6 Room comfort

3.5 Hotel condition

Expedia Verified Reviews

3 out of 5

by A verified traveler

Posted 9 Aug 2019 on Orbitz

Restaurant food and selection needs improvement. Some rooms and public spaces are outdated. Guests with special needs have to conquer some stairs. Luggage can't be rolled in because of stairs at the entrance (should have a ramp).

3 out of 5

Recommended
for Everyone
by A verified traveler from uk

Nice hotel very peaceful to stay.

Posted 9 Apr 2018

Everything is good apart from no1 can speak good English and nothing is written in English too which is a bit disappointing

2 out of 5

by A verified traveler

This traveler left a rating score only Posted 18 Apr 2024 on Hotels

5 out of 5

by A verified traveler

Posted 3 Nov 2023

Innen sehr nett und sauber. Freundliches Personal. Durchgehend deutschsprachig.

2 out of 5

by A verified traveler

This traveler left a rating score only Posted 25 Jun 2023 on Hotels

3 out of 5

by A verified traveler

First, last and only stay

Posted 23 Jul 2022 on Hotels

This hotel claims that the staff speak English and Geeman. The lady who welcomed us in the reception spoke English and German, one lady in the restaurant spoke German - but the others we met seemed to panic by the language challenge. Our room was huge, had a comfortable bed (but strange pillows) and a big balcony (sad view apart from the beautiful sunset). Toilet and bathroom were seperated: the toilet was in the smallest room possible, without sink or hand sanitizer. The bathroom was big, nice and clean but had no cabinets or shelves for toiletry bags. The ventilation in both rooms were very noicy. Although clean, there was a strange, sharp smell in the whole room - as if a cat had stepped there. Around 6 pm we saw that the restaurant was almost full and realised that it closes already at 7:30! We quickly got ready for dinner, came back but were told to go outside if we had not made a reservation. (no, we had just arrived). So we went outside, grabbed a menu card and ordered our food. Nobody else were eating outside. The young girl seemed to have to ask her superior if this was OK. We received our food. At 6:45 a lady came over. She had reserved the table for 7 pm. We were halfway through the meal and could have left at 7 but she called the staff who told us at 6:50 that the table was reserved so we had to leave it. We were not offered another table. A sweet lady nearby invited us to sit with her and her husband. We experienced a mix of good & bad but are not coming back