Ratings based on 70 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jul 2024 on Hotels
Comment from Hotel Management
4 Jul 2024 by Steve, Hotel Management
Thank you so much, we hope to see you again soon
by A verified traveler
Posted 9 May 2024
The staff was incredible and made our stay amazing. The small touches added to the suite were extremely thoughtful. The suite was huge and the entire property was tastefully decorated and pristine. A 5-star
Comment from Hotel Management
9 May 2024 by Steve, Hotel Management
Thank you so much for you r very kind words, we hope to have you back staying with us again soon
by A verified traveler
3 star stay - heavy 5 star price!
Posted 13 Feb 2023 on HotelsVery average place but comes with a very high price. Standards not up to the price being charged. Attention to the little things missing. Definitely not worth over Euro 300 per night!
Bathroom towels old and fraying. No back-up power for repeated load-shedding (even 3-star hotels in Cape Town / Graaf-Reinett / Kruger Park / across South Africa now have full solar invertor - back-up generators installed!).
Bed too short (and I am average height - my feet hang over end which last happened to me at a hotel for midgets in Paris!). Room cleaning service merely adequate. Off street parking almost unparkable unless you're in a Fiat Uno.
Etc ...
Much better places in Franschoek for much less money.
Comment from Hotel Management
11 May 2023 by Kelsey , Hotel Management
Thank you for these kind words, we hope to see you again soon.
by A verified traveler from Houston
Posted 11 Dec 2022
The Last Word is a great place to stay - spacious room, great amenities, friendly and helpful staff. The only complaint was that our room had an air conditioner which was undersized for the room. That coupled with the rolling power outages made the room quite uncomfortable at times.
Comment from Hotel Management
11 May 2023 by Kelsey , Hotel Management
Thank you, we hope to see you again soon.
by A verified traveler
It really is the last word!
Posted 8 Oct 2022 on HotelsAmazing hotel and staff. Beautiful room with it’s own small swimming pool. The breakfasts were delicious and the house keeping staff are amazing!
Thank you for a wonderful stay
Comment from Hotel Management
11 May 2023 by Kelsey , Hotel Management
Thank you, we hope to see you again soon.
by A verified traveler
Posted 1 Apr 2022
Perfect
Comment from Hotel Management
11 May 2023 by Kelsey , Hotel Management
Thank you!
by A verified traveler
Posted 31 Mar 2022
by A verified traveler
Posted 29 Mar 2022
We think this hotel is a gem in Franschhoek. This is our 2nd visit, first staying in room 3 and this stay in room 2. The staff cannot do enough for you, we love our suite, feeling very relaxed in it. The extra touches the staff go to are greatly appreciated.
Comment from Hotel Management
29 Mar 2022 by Steve, Hotel Management
Thank you so much for the kind words and we hope to have you back again soon.
by A verified traveler
Disappointing
Posted 20 Mar 2022 on HotelsThe price I paid way way too much for the experience of staying at the last word. I don't mind paying for quality but this trip it really was way out of kilter regarding pice vs experience.
by A verified traveler
Great Spot in the middle of Franschhoek
Posted 24 Jan 2022 on HotelsLoved it! was really great and everyone was super friendly
