Ratings based on 325 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
We will definitely be coming back here again, great location close to everything . The people at the Motel were very nice, our room was Awesome and super clean .
by A verified traveler
Posted 21 Sep 2024
The wifi was spotty and we had to go get our towels when we ran low.
Plus breakfast wasn't very good
by A verified traveler
Posted 16 Sep 2024
Desk clerk was on the phone when I arrived and did not acknowledge me (I was the only guest present) for some time...rude. While he was checking for my reservation (which took a long time) he did not tell me he'd found it. He needs some more training in my opinion. The a/c in my room created a more humid environment than the outside! When I arrived, the tv in my room did not work. I later moved the HDMI cable to the correct plug and it came right on.
The breakfast was as expected and the breakfast attendant was polite and professional.
I had occasion to pass the cleaning staff in the hallway and both employees that I saw were pleasant and offered a greeting. Their appearance was professional.
There were at least 10 ceiling tiles missing above the elevator...ripped out of place vs. just being removed. Carpet is coming up around the edges in place.
I don't plan to return to this, or any other Comfort Inn if I can help it. I paid a premium price for this much less than premium experience.
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 8 Sep 2024
DO NOT STAY HERE! VERY RUNDOWN BUSINESS. SO MANY THINGS NEED TO BE FIXED AND UPDATED. VERY DIRTY. SMELLED LIKE MILDEW IN 3 ROOMS THAT WE'VE SEEN. CARPET IS DISGUSTING. VERY LIMITED BREAKFAST. NOT SANITARY AT ALL.
by A verified traveler
Posted 7 Sep 2024
This property was clean, the staff was extremely friendly and helpful. The breakfast was very good
by A verified traveler from Lexington
Posted 2 Sep 2024
The carpet in our room was stained with black soot. The room had a terrible smell.
by A verified traveler
Posted 30 Aug 2024
by A verified traveler from Bon Aqua
Posted 25 Aug 2024
Everything here was aesthetically pleasing. For myself, the only two things that bothered me the most was the fact that the room smelled bad, like it was damp and mildewy. It made sleeping difficult. The beds, the pillows, all that was lovely. I didn’t use the shower facilities, but they were clean. I know a lot of the hotels with the breakfast, whenever they serve the eggs and meat and potatoes, the eggs always look horrible so this was no exception. Was not an appetizing looking scrambled egg. It looked like it had been baked and chopped up and the sausages did not look appetizing either. They were gray, for lack of a better description. I understand they are heat and eat, but I prefer a little brown to them so they look like they’ve been cooked. Otherwise, all the other selections were fine.
by A verified traveler
Posted 19 Aug 2024
Room had bad moisture smell
