Ratings based on 142 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
I liked the location of the hotel. Unfortunately, the room was a little dark due to weak lighting.
Comment from Hotel Management
25 Nov 2024 by THE FLAG Oskar M., Hotel Management
Dear Seif aldeen,Your feedback is greatly appreciated. It's delightful to hear that our hotel's location met your expectations. As for the lighting in the room, it's designed to create a soothing atmosphere for our guests.Our aim at THE FLAG Oskar M is to provide a comfortable and enjoyable stay for all our guests. We are sorry to hear that the room lighting was not to your preference. Your comment will be taken into account as we continuously strive to improve our guest's experience.Once again, thank you for your valuable feedback. We look forward to the opportunity of welcoming you back in the near future.Kind regards,THE FLAG Oskar M.
by A verified traveler
Posted 6 Oct 2024
Stunning views of the river Main and city.
Great little Italian restaurant on site.
Comment from Hotel Management
7 Oct 2024 by Stella, Hotel Management
Lieber John,Wir freuen uns sehr, dass Sie die atemberaubende Aussicht auf den Main und die Stadt genießen konnten und dass Ihnen unser kleines italienisches Restaurant gefallen hat. Es ist immer unser Ziel, unseren Gästen ein unvergessliches Erlebnis zu bieten. Vielen Dank für Ihr positives Feedback.Mit freundlichen Grüßen,THE FLAG Oskar M.
by A verified traveler from Seattle
Posted 26 Sep 2024
Comment from Hotel Management
23 Oct 2024 by THE FLAG Oskar M., Hotel Management
Dear Jonathan,It is a delight to hear that your experience at THE FLAG Oskar M was excellent. We strive to provide an exceptional service to all our guests, and your feedback indicates that we are on the right path.We hope to have the pleasure of welcoming you back soon. Kind regards,THE FLAG Oskar M.
by A verified traveler
Posted 18 Sep 2024 on Orbitz
Very comfortable. Very good location.
Comment from Hotel Management
25 Sep 2024 by THE FLAG Oskar M. Team, Hotel Management
Dear Santiago, thank you so much for your great feedback. We are very happy, that you had such a great stay and we hope, that we can welcome you back soon! Kind regards
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by THE FLAG Oskar M., Hotel Management
Dear Tearrance,Your positive feedback fills us with great pleasure. It is always our aim to offer our guests an excellent stay. We are very pleased that we were able to meet your expectations. We are already looking forward to your next visit to Hotel THE FLAG Oskar M. Until then, all the best!With kind regards,THE FLAG Oskar M.
by A verified traveler
Posted 16 Jul 2024
We stayed at The Flag Oskar, for 3 nights, June 22-24 as part of a 3-city tour for Euros 2024. The studio was very spacious, with a bed divided by a partition, tons of storage, living room, small kitchen table and 2 chairs, kitchen with necessities including good size fridge and walk in shower bathroom. We had a balcony with a partial river view (nice corner room 207). You could control the temp as you like too. Bed was comfortable. We opted to get the breakfast at the attached restaurant for ease and it was buffet style and you could get eggs cooked fresh (scrambled, fried or omelet) and had good cappuccino. There is also an outdoor patio with tables and chairs at the restaurant and they had a TV to watch the Euro games. The food was Italian and delicious. Staff were friendly and helpful. It was about a 15 minute walk to the Euro Fan Zone which was great. The old town is close by (again 15 min walk) where there are lots of restaurants and cafes, shopping and great architecture. It is close to the area to catch a short river cruise (50 and 100 min). I would highly recommend.
Comment from Hotel Management
17 Jul 2024 by Angela Munoz Osa, Hotel Management
Dear Jan,We are delighted that you enjoyed your stay at The Flag Oskar and found the time to provide us with this detailed feedback. We pride ourselves on providing our guests with a comfortable and spacious home away from home when travelling and it is always pleasing to hear that we have achieved this.We are also pleased that you appreciate our breakfast, our restaurant and our friendly staff. It is our aim to provide our guests with an all-round positive experience and it seems that this was the case during your visit.We are also pleased that you enjoyed the proximity to the Old Town and the Euro Fan Zone. Frankfurt offers much to see and experience and we are proud to be in such a favourable location.Thank you again for your kind words and we hope to welcome you again on your next trip to Frankfurt.Yours sincerely,THE FLAG Oskar M.
by A verified traveler from Seattle
Posted 1 Jul 2024
Wonderful location and great amenities. Super staff!
Comment from Hotel Management
17 Jul 2024 by Angela Munoz Osa, Hotel Management
Dear Daniel from Seattle,Your positive remarks regarding our location, amenities, and especially our dedicated staff are truly valued. It's delightful to learn that your experience at Hotel THE FLAG Oskar M was a pleasant one. We pride ourselves on providing exceptional service and we're glad to hear we've met your expectations. We look forward to welcoming you back during your next visit to Frankfurt Ostend. Kind regards, THE FLAG Oskar M.
by A verified traveler
Posted 30 Jun 2024
Comment from Hotel Management
17 Jul 2024 by THE FLAG Oskar M., Hotel Management
Dear Jesslyn,It's splendid to hear that you h stay. At Hotel THE FLAG Oskar M, we strive to provide an unforgettable experience for all our guests. Looking forward to welcoming you again in the near future.Kind regards,THE FLAG Oskar M.
by A verified traveler
Posted 19 Jun 2024 on Hotels
Comment from Hotel Management
21 Jun 2024 by THE FLAG Oskar M., Hotel Management
Dear Pei Ling, thnak you so much for your great rating. We are very happy, that you enjoyed your stay that much and we hope, that we can welcome you soon again here in Frankfurt!
by A verified traveler
Posted 19 Jun 2024
I stayed there for 4 nights, overpaying due "high demand" .. room was cleaned every 3 days. Initially I wanted to cancel my booking and offered them to pay only the first night, they refused and had to stay there. Then I required a 5th night, and payed in Expedia, i didnt want to pack-unpack again, anyways they made me change of room with early check up late check in..... this dispite their over rate per night. Never will stay there again nor recommend
Comment from Hotel Management
20 Jun 2024 by THE FLAG Oskar M., Hotel Management
Dear Adrian,I'm truly sorry to hear that your stay with us fell short of your expectations. Your feedback is extremely valuable to us and we deeply regret any inconvenience caused.As per your comment on room cleaning, we would like to clarify that in line with our environmental commitments, we have set a standard cleaning schedule every three days, but we are always ready to provide essential amenities such as fresh towels on request, to ensure your comfort. We are sorry that you had to change the room, but if you have made a spontaneous follow-up booking shortly before departure, then it is always due to the high occupancy to give the same room if you have not booked the same category.Please note that our pricing is dynamic and can fluctuate based on demand, similar to many other hotels. We regret that this led to a feeling of overpayment during your stay.We genuinely appreciate your feedback and we will continue to strive for improvement in providing a more comfortable and satisfying experience for our guests. We hope you would reconsider your decision and give us another opportunity to serve you better in the future.Kind regards,THE FLAG Oskar M.
