Ratings based on 796 Verified Reviews

4.3 out of 5
75% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Monrovia

This traveler left a rating score only Posted 28 Dec 2024
5 out of 5
by A verified traveler

Posted 5 Dec 2024
Just about 5 min. Walk from Rail station, walking through a dirty crowded. Everything is great
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Great location and wonderful staff
2 out of 5
by A verified traveler

Lost a loyal customer

Posted 20 Oct 2024 on Hotels
I stay here every year for a week in November for work. The average stay is 2,500 euros. This year, I accidentally booked an extra night which was my mistake. I asked if Roomers, as a courtesy, would refund the extra night, and they said no. Over the last 3 years, I've spent over 8,000 euros at this hotel. Refunding 300 euros doesn't seem like a big deal to preserve loyalty, but they don't see it that way. I'll be staying elsewhere next year. Also, they've stopped leaving water in the rooms and I got charged 11 euros when I asked for a bottle. The spa is average, the rooms are very dark, and the immediate area has gotten unsafe (lots of junkies near the train station). You can do better in Frankfurt.
5 out of 5
by A verified traveler

Posted 17 Oct 2024
This is a wonderful boutique hotel with an amazing vibe! The staff is extremely knowledgeable and helpful in every aspect
5 out of 5
by A verified traveler

Posted 19 Sep 2024 on Hotels
Nice room. Lights were kind of confusing, and breakfast was a rediculous price! Very close to train station.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2024
5 out of 5
by A verified traveler

Fashion hotel, take your partner for the weekend!

Posted 15 Sep 2024 on Hotels
Great hotel, very hip and fashionista. Sexy if you will. Unfortunately the rooms are under lit even on max, can’t see properly when getting ready.
5 out of 5
by A verified traveler

Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Roomers Team , Hotel Management
Hi George, thank you for the great score!Hope to welcome you back to Roomers soon. Your Roomers Team
5 out of 5
by A verified traveler

Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Roomers Team , Hotel Management
Hi Oren, thank you for the great score!Hope to welcome you back to Roomers soon. Your Roomers Team
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