Ratings based on 632 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Good location, in the city
Comment from Hotel Management
8 Jan 2025 by Ihr Mövenpick Team, Hotel Management
Dear Guest,Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear you had a nice stay. We hope to see you again soon.Best regards Kind regards,Mövenpick Hotel Frankfurt City
by A verified traveler from Caesarea
Posted 22 Nov 2024
Nice hotel, bath a little old, great location, ample room convenient and well decorated.
Comment from Hotel Management
26 Nov 2024 by Mövenpick Hotel Frankfurt City, Hotel Management
Dear Gideon,Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear you had a nice stay. We hope to see you again soon.Kind regards,
by A verified traveler
Posted 31 Oct 2024
Comfortable and clean. Aircon was a bit hit and miss. The fridge didn't work. For the price, a bit run down. But very, very convenient location.
Comment from Hotel Management
4 Nov 2024 by Mövenpick Hotel Frankfurt City, Hotel Management
Dear Cat,Thank you for taking the time to share your experience at our hotel. We are pleased to hear that you found your stay comfortable and clean and that you liked the location of our house.However, we regret that the air conditioning and refrigerator did not work properly. Your feedback is very valuable to us as we always strive to improve our service and facilities.We take your comments seriously and will do our best to review and resolve the issues mentioned.We would be happy to welcome you back in the future to offer you an even more pleasant stay.Kind regards,
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Mövenpick Hotel Frankfurt City, Hotel Management
Dear Cat,Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear you had a nice stay. We hope to see you again soon.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Mövenpick Hotel Frankfurt City, Hotel Management
Dear Rabi,Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear you had a nice stay. We hope to see you again soon.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Mövenpick Hotel Frankfurt City, Hotel Management
Dear Matthew,Thank you very much for your wonderful review.We are happy to know that our services exceed your expectation and you enjoyed your stay with us.We hope that you will visit us again whenever you visit Frankfurt.We look forward to welcome you again in the near future.
by A verified traveler
Posted 6 Oct 2024
It was just for one night. But it was good
Comment from Hotel Management
25 Oct 2024 by Mövenpick Hotel Frankfurt City, Hotel Management
Dear Hauwa,Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear you had a nice stay. We hope to see you again soon.
by A verified traveler
Posted 27 Sep 2024 on Hotels
Comment from Hotel Management
1 Oct 2024 by Mövenpick Hotel Frankfurt City, Hotel Management
Lieber Herr Lund, vielen Dank für Ihre tolle Bewertung. Wir freuen uns zu hören, dass wir Ihre Erwartungen erfüllen konnten und Sie einen angenehmen Aufenthalt bei uns hatten.Gerne begrüßen wir Sie bald wieder bei uns und wünschen Ihnen bis dahin eine gute Zeit. Mit freundlichen Grüßen,
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Mövenpick Hotel Frankfurt City, Hotel Management
Dear Nanshien,Thank you very much for having stayed with us during your recent stay in Frankfurt and thank you for having taken the time to write down your impressions on your stay with us.We hope you are not too disappointed and you give us another chance, we look forward to seeing you again at our hotel on your next trip to Frankfurt.Kind regards
by A verified traveler
Posted 20 Sep 2024 on Hotels
Stay was ok as there was a couple of minor issues, such as no soap and the sink was blocked. Breakfast was excellent though. Overall was good.
Comment from Hotel Management
24 Sep 2024 by Mövenpick Hotel Frankfurt City, Hotel Management
Dear Hamid,Thank you for taking the time to give us your feedback on your stay. We are pleased to hear that you really enjoyed our breakfast! At the same time, we regret that there were some minor problems with the soap and the sink. Your feedback is very important to us and we will immediately discuss these issues with our team to ensure such incidents are avoided in the future.We hope to welcome you back soon and to offer you an even more pleasant stay.Kind regards,
