Ratings based on 51 Verified Reviews

3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Uncomfortable stay

Posted 8 Dec 2019 on Hotels
Room was cold and elevator was 7 steps higher than ground floor and it was extremely difficult to carry luggage upwards! No breakfast was available!
4 out of 5
by A verified traveler

Perfect location

Posted 10 Nov 2019 on Hotels
Perfect location. Exactly on Zeil (City Centre) lots of cafes, restaurants, shops, malls, walking area etc. A few minutes away from major transportation station (Konstablerwache) that would take you anywhere. Very helpful staff. A quiet place, where you could enjoy a good sleep. Spacious room. I don't think meals are served, I didn't check as I prefer to try the different variety of coffee shops/restaurants around. They did gear me up with a complementary morning coffee on my way out in the mornings. I would say room and hotel are clean, however in an overall old and overused condition. Perhaps it's time for some renovation.
5 out of 5
by A verified traveler

Posted 24 Oct 2019
Everything is ok I stay on your hotel 2 time in this year And everything is ok
Comment from Hotel Management
21 Nov 2019 by Marina, Hotel Management
Dear Guestm than kyou for taking the time rating us on expedia.com and that you are enjoying your stay with us. We looking forward for your next stay to welcome you back. With kind regards Marina
4 out of 5
by A verified traveler

Posted 5 Aug 2019
Comment from Hotel Management
16 Aug 2019 by Marina, Hotel Management
Dear Guest, thank you for rating us on expedia and that you enjyoed the stay with us. We looking forward to welcome you back. With Kind regards Marina
4 out of 5
by A verified traveler

Posted 8 Jul 2019 on Hotels
the hotel was clean, employee kind and good hotel location.
Comment from Hotel Management
10 Jul 2019 by Marina, Hotel Management
Dear Min Chan, thank you for your review on expedia. We looking forward to welcome you back. With kind regards Marina
2 out of 5
by A verified traveler

Posted 14 Jun 2019
Comment from Hotel Management
25 Jun 2019 by Marina, Hotel Management
Dear Guest, we are sorry that you was not convinved by our product. We are trying are best to satisfy every guest. With kind regards Marina
4 out of 5
by A verified traveler

Posted 14 May 2019 on Hotels
Comment from Hotel Management
15 May 2019 by Marina, Hotel Management
Dear Robert, thank you for taking the time to rate us on booking.com and that you enjoyed your stay with us. We hope to welcome you back soon. With best regards Marina
4 out of 5
by A verified traveler

Great place. Avoid if you expect luxury

Posted 30 Mar 2019 on Hotels
It is best to think of this place as a apartment rather than a full service hotel. The gentleman at reception was friendly his name is Khan. The apartment was huge in size and I found the bed comfortable and shower is great. Location is fantastic for everything in the city. This hotel could improve by modernising the rooms with some new furniture and offering snacks for breakfast. They do have lots of drinks in the mini bar and this is great. If you are someone that likes luxury this won't be the venue for you. If you are happy with simple and basic but functional and clean you will like this place.
Comment from Hotel Management
3 Apr 2019 by Marina, Hotel Management
Dear Guest, thank you for rating us on expedia and that you had a nice stay with us. We are concepated as a residence for longer stays which is different to regular hotels - for example self catering. All rooms are equiped with a kitchen which can be booked for an additional fee and the employees at the reception are pleased to help our guests finding super markets or nice caffeeshops for breakfast. With kind regards Marina
3 out of 5
by A verified traveler

Posted 23 Mar 2019 on Hotels
Common areas are run down, elevators very dirty and slow, didn’t have breakfast as room did not look inviting. Room has a good size and is cleaned very day. Bathroom was well maintained and clean unlike the wall paper and furniture in the other room. Lots of room for the price. Only a few min walk to Zeil shopping area which has lots of things to do.
Comment from Hotel Management
10 Apr 2019 by Marina, Hotel Management
Dear Sir, Dear Madam, thank you for rating us on Expdidia. We are not offering breakfast im the residence as we are concepated for guest who are staying longer and using the kitchen every room is equiped for an extra charge. We are in charge of the room conditions allread started to renovate the first rooms. With kind regards Marina
4 out of 5
by A verified traveler

Posted 20 Feb 2019
Excellent Location. Good , clean and spacious apartments
Comment from Hotel Management
21 Feb 2019 by Marina, Hotel Management
Dear Guest, thank you for rating us on booking.com. We look forward to welcome you back. With best regards Marina
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