Ratings based on 518 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
I really enjoyed my stay, and I would happily stay here again.
Comment from Hotel Management
23 Dec 2024 by Brikena Rekaj
Assistant Front Office Manager, Hotel Management
Dear Lynna Faith, Thank you very much for your kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back. Best wishes,Brikena RekajAssistant Front Office Manager
by A verified traveler from MALIBU
Posted 9 Nov 2024
by A verified traveler
Posted 31 Aug 2024
The hotel is very nice and you can see Frankfurt from the top as the rooms start from the 23 floor staff are very friendly and helpful and there is a taxi line in front of the hotel location is great all the main restaurants and clothing brands are around the hotel
Comment from Hotel Management
4 Sep 2024 by Assistent Front Office Manager, Hotel Management
Dear Abdulla, Thank you very much for this kind review of your recent stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to seeing you again soon.Best regards,Brikena RekajAssistent Front Office Manager
by A verified traveler
Posted 26 Aug 2024 on Hotels
Room was excellent , beautiful view , safe , clean , perfect location . Walkable everywhere. Cannot be better .
Comment from Hotel Management
11 Sep 2024 by B.Rekaj
Assistant Front Office Manager, Hotel Management
Dear July, Thank you very much for your kind review.We are thrilled to hear that you enjoyed your stay with us and found our team, room, cleanliness, and location to your satisfaction. It's great to know that you've had consistently perfect experiences during your visits to our hotel.It would be a pleasure to welcome you back. Best wishes,B.RekajAssistant Front Office Manager
by A verified traveler
Posted 13 Jul 2024
Great stay
Comment from Hotel Management
15 Jul 2024 by B. Rekaj Front Office Shift Leader, Hotel Management
Dear Guest, Thank you for this great review.This is exactly the opinion we love to get from our guests, it shows us we are on the right track.We look forward to welcoming you back soon. Kind regards,B. Rekaj Front Office Shift Leader
by A verified traveler
Central with fantastic views
Posted 5 Jul 2024 on Hotels Very good central location - fantastic views from the bar area and bedrooms across the city especially at night - comfortable bed - small kitchen facility in the room which is unusual.
Comment from Hotel Management
8 Jul 2024 by B. Rekaj Front Office Shift Leader, Hotel Management
Dear Guest, Thanks for your review about our hotel.We are glad that you enjoyed your stay and that our high standards met your expectations.We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations.Rest assured, your comment has been duly noted, and we will take this into consideration as we strive to match all our guests' expectations.We are hoping to welcome you back in the future. All the best.B. Rekaj Front Office Shift Leader
by A verified traveler
Central with fantastic views
Posted 4 Jul 2024 on Hotels Very good central location - fantastic views from the bar area and bedrooms across the city especially at night - comfortable bed - small kitchen facility in the room which is unusual
Comment from Hotel Management
25 Sep 2024 by Hotelmanager, Hotel Management
Dear Gill, Thank you very much for your kind review.It gives us great pleasure to hear of complete satisfaction from our guests. We are pleased that you appreciated the high standards and quality service which we strive to uphold.We are delighted you enjoyed the view!It would be a pleasure to welcome you back. Best wishes,Ch. Schmitt, Hotelmanager
by A verified traveler
Posted 28 Jun 2024 on Hotels
by A verified traveler
Posted 8 Jun 2024
by A verified traveler
Posted 25 May 2024
Traveled for business and was recommended this hotel. The staff was all welcoming and professional. Receptionist Tom assisted me with the early check-in and also complementary breakfast.
Comment from Hotel Management
27 May 2024 by B. Rekaj Front Office Shift Leader, Hotel Management
Dear Alexander,Thank you for such a great review.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We will be sure to share your remarks with our reception team.We look forward to seeing you again soon.Best regards,B. Rekaj Front Office Shift Leader
