Ratings based on 985 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
After a long flight from nyc we arrived a bit after check in time to find out one of my band members room was completely dirty because it was never cleaned. This delayed us big time since we were performing and needed to be at our sound check. Staff was extremely rude and did not at least try to compensate us with a complementary breakfast for the band member. I chose this hotel because it had a rating of 8.2. I was very disappointed and would not recommend this hotel to anyone. Anytime the employees suggested you write a bad review tells me they don’t appreciate their customers.
by A verified traveler
Posted 23 Oct 2024
For the money a good standard
by A verified traveler from Bakersfield
Posted 22 Oct 2024
Vey unsafe area.
by A verified traveler from los altos
Posted 20 Oct 2024
by A verified traveler
Posted 10 Oct 2024
I like the hotel, just only the área is not great
by A verified traveler
Posted 24 Sep 2024
Desk clerks were super friendly and helpful. Super convenient area barwly 5 min from the hbf. Lots of food around. The only downside is that some people may not like the area its in. However it didnt bother me personally. I wish i stayed the whole time here
by A verified traveler
Posted 10 Sep 2024
Quick and easy check in, clean room, provided enough towels and soap. Clean and soft beds.
by A verified traveler from Redding
Posted 6 Aug 2024
by A verified traveler
Posted 1 Aug 2024 on Hotels
by A verified traveler
Posted 26 Jul 2024
Just super clean and convenient and the staff was very nice