Ratings based on 397 Verified Reviews

4.4 out of 5
100% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Nov 2024
This was a perfect location for enjoying Altstadt and Sachsenhausen.Very walkable
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Nov 2024
4 out of 5
by A verified traveler from The Woodlands

Posted 28 Nov 2024
The location was prime. Walking distance to the center and the Christmas markets. Safe environment. Breakfast buffet was good. The phone never worked, the safe didn’t work although they fixed it twice. The rooms could use some updating. Good experience over all.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
4 out of 5
by A verified traveler

Posted 7 Nov 2024
Good hotel in a decent location. Nice big room. Bathroom/shower the only real black mark. No shampoo, just a liquid soap without a proper dispenser/shelf to even stand it on inside shower. Luggage storage also a concern with no real system or security for bags.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2024
5 out of 5
by A verified traveler

Posted 13 Oct 2024
❤️
4 out of 5
by A verified traveler from Happy Valley

Posted 12 Oct 2024
This was a great two night stop for us. It is very convenient for walking around the city.
4 out of 5
by A verified traveler

Posted 11 Oct 2024
The rooms are a good size and ours looked the smaller of the rooms. Clean an comfortable. Slight down side though, if you are on the 1st floor you could be overlooking a smoking area. It was ok in October as no one used it but if it's summer there could be a lot of noise and you wouldn't be able to open the window. They also have really loud music 0laying in the lobby which you can sometimes hear. There is also a random buzzing sound which turns out to be the air being exchanged. Its actually quite loud and comes on for no apparent reason. Seems like the reception team are aware this is an issue but there isn't much they can do about it. If you are hoping for a river view make sure you will need to make sure pick the right one when booking. The area is good and close to everywhere so it's super convenient.
5 out of 5
by A verified traveler

Posted 2 Oct 2024
Walkable distance to the old city/tourist area. Very safe. Beautiful river view! Restaurants and bars near the hotel are great. Room is very spacious. Great place for a reasonable price!