Ratings based on 188 Verified Reviews

3.6 out of 5
3.6 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Tampa

Posted 15 Nov 2024
Good location near central station. The building is old. need renovation.
4 out of 5
by A verified traveler

Posted 15 Oct 2024
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5 out of 5
by A verified traveler

Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Sima, Hotel Management
Vielen Dank für Ihren Besuch im Hotel Carlton und Ihre schöne Bewertung! Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat und hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen. Herzliche Grüße Ihr Hotel Carlton.
2 out of 5
by A verified traveler

Posted 17 Jul 2024 on Hotels
Shower head fixed with tape. Some traces of black mold on shower railing. 1 piece of toilet paper in bathroom at check in. Very nice staff but in sketchy area near train station with many people on drugs. Convenient location near main station
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jul 2024 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2024 on Hotels
1 out of 5
by A verified traveler

Never recommend to anyone to stay here

Posted 8 Jun 2024 on Hotels
Extremely small room, extremely narrow door to get in to the shower even for an average person, the toilet sitting so tiny and tight space, no proper bath towel, the TV doesn't work at all, the area is very loud and very busy with drunk people.
2 out of 5
by A verified traveler

Posted 16 May 2024
The area location was not the best No aircondioning
5 out of 5
by A verified traveler

Posted 29 Apr 2024
it is situated within walking distance from the train station and as well the frankfurt messe for someone going there for exhibition purpose. And mostly many restaurant nearly opened up to late night
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Overall a very good hotel. I wish they keep some fruits like bananas and oranges in the breakfast.