Ratings based on 262 Verified Reviews

4.0 out of 5
4.2 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2024
5 out of 5
by A verified traveler from Hamburg

Posted 8 Dec 2024
Super sauberes Hotel und ganz ordentlich!!!
5 out of 5
by A verified traveler

Posted 24 Nov 2024
The staff was amazing and the hotel was very clean.
4 out of 5
by A verified traveler

Posted 10 Nov 2024
Great price and one tram 17 takes 15 mins to get to the exhibition halls.
3 out of 5
by A verified traveler

Posted 4 Nov 2024
The place was fine. The room itself was comfortable and clean. The service was mediocre at best. The area surrounding the hotel was entirely residential. One good things was that the lightrail just outside the hotel went directly to the Messe.
1 out of 5
by A verified traveler

Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Your Holiday Inn-the niu, Air Frankfurt Messe Team, Hotel Management
Hello dear Leah,thank you very much for your review!We take all comments very much to heart so that we can constantly improve for you.Stay in touch with the niu!Best regardsYour Holiday Inn-the niu, Air Frankfurt Messe Team
4 out of 5
by A verified traveler

Posted 5 Oct 2024
The bed was just ok, however, everything else was good. Great place for short stay.
Comment from Hotel Management
5 Oct 2024 by Your Holiday Inn-the niu, Air Frankfurt Messe Team, Hotel Management
Hello dear Jerry,thank you very much for your review! We take all comments very much to heart so that we can constantly improve for you. Stay in touch with the niu! Best regards Your Holiday Inn-the niu, Air Frankfurt Messe Team
4 out of 5
by A verified traveler

Posted 4 Oct 2024 on Hotels
Comment from Hotel Management
5 Oct 2024 by Your Holiday Inn-the niu, Air Frankfurt Messe Team, Hotel Management
Hello dear annaliza,thank you very much for your review! We take all comments very much to heart so that we can constantly improve for you. Stay in touch with the niu! Best regards Your Holiday Inn-the niu, Air Frankfurt Messe Team
5 out of 5
by A verified traveler

Posted 2 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Your Holiday Inn-the niu, Air Frankfurt Messe Team, Hotel Management
Hello Alex,we say thank you! We are constantly trying to improve and this is only possible thanks to your honest opinion.Why don't you come and visit us at one of the other the niu hotels in Europe?Stay in touch!Best regards from FrankfurtYour Holiday Inn-the niu, Air Frankfurt Messe Team
3 out of 5
by A verified traveler

Posted 28 Sep 2024 on Hotels
Comment from Hotel Management
28 Sep 2024 by Your Holiday Inn-the niu, Air Frankfurt Messe Team, Hotel Management
Hello dear guest, thank you very much for your review!We take all comments very much to heart so that we can constantly improve for you.Stay in touch with the niu!Best regardsYour Holiday Inn-the niu, Air Frankfurt Messe Team