Ratings based on 768 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 23 Oct 2024
Breakfast was good
Room size was good
Room was hot no air had to open windows to cool off, front desk said there was no problem but didn’t even bother to look. Put the room AC and heat not cool was coming out of upper vents.
Pool accommodations were limited, seems guests who pay for and picked the place should have accessiblity to the pool or it should be stated in description that the pool is rented to outside parties and your window is limited in the morning as well as the evening.
by A verified traveler from Guadalajara
Posted 22 Oct 2024
Nice hotel for basic needs. Pool is only available for certain hours and no air conditioners. They have a fan available in your room when it gets too warm.
by A verified traveler
Posted 12 Oct 2024
The walls were covered in dirt and smears it was actually disgusting, looks like the walls have never been cleaned. The rug had stains and the fridge didn't work. No AC, despite the windows having stickers saying don't open there is an AC. We did ask about this and were told we could open the windows because there's no AC but there would be bugs. Staff were very friendly though.
by A verified traveler from Balgonie
Posted 7 Oct 2024
Rooms are very clean and the front staff are very friendly and helpful.
by A verified traveler from Tbilisi
Posted 13 Sep 2024
Was good hotel with pool
Comment from Hotel Management
24 Sep 2024 by Hotelmanagement, Hotel Management
Dear Guest,It is a real pleasure and motivation for us to read that you had a wonderful time with us as your hosts. The team and I very much appreciate your 100% rating and thank you for your praise, which shows us that our efforts for the benefit of our guests are appreciated. We wish you a wonderful time.With kind regardsCarsten DresslerHotel Director, Essential by Dorint Frankfurt-Niederrad
by A verified traveler
Posted 1 Sep 2024
Very nice and clean hotel. The drawback is absence of during-the-day food/drink service of any kind.
Comment from Hotel Management
5 Sep 2024 by General Manager, Hotel Management
Dear guest,Thank you very much for your kind review.We are very pleased that you had a great stay at our hotel.Our team strives every day to offer our guests a pleasant stay.How nice that we succeeded in doing this for you.We look forward to your next visit and wish you all the best until then!With kind regards
by A verified traveler
Great place
Posted 22 Aug 2024 on HotelsVery friendly staff, eet nice place, perhaps would do with a bigger gym but all-in-all was a very pleasant stay.
Tram is a couple of minutes walk and goes directly to city center
Comment from Hotel Management
24 Aug 2024 by General Manager, Hotel Management
Dear guest, 100% - what feedback! Thank you very much for choosing the Essential by Dorint Frankfurt-Niederrad again and for rating our services so highly after your stay. We are all very pleased that you had a pleasant time at our hotel and that we were able to impress you again. Our friendly team and our excellent service will be happy to pamper you again on your next visit.We look forward to seeing you and wish you a wonderful time until then!With kind regards
