Ratings based on 993 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Really enjoyed our stay!
by A verified traveler from Clinton Township
Posted 29 Dec 2024
On the eve of our last night we noticed our ipad missing. We have been told multiple times that someone would get back to us and they have to look into it. I have even had an email from the supposed manager to call
/email them which i did since they said it was the first time they heard about it but you guessed it, they also have not responded to me. I do not recommend this location. Also their rooms do not come with safes, so its not like we could have just locked these items up.
by A verified traveler
Posted 25 Dec 2024
This used to be a nice stay - the facilities are falling behind in care and maintenance. The bathroom was not clean and soaps not filled. One of the desks clerks complained to us while checking on about another guest and plumbing problems and her pay.
by A verified traveler
Posted 23 Dec 2024
Poor attitude of front desk personnel on Saturday night. Shower door would not stay closed. Only one ice machine and it was on the first floor. Elevator operated intermittently and then stopped working altogether for several hours. Drywall residue on 1st floor carpet. Sound proofing on ceiling and interior walls is terrible. I could hear people talking next door and people walking upstairs. This was not what I consider acceptable for a Marriott Bonvoy.
by A verified traveler
Posted 23 Dec 2024
by A verified traveler
Posted 17 Dec 2024
Nice and quiet.
by A verified traveler
Posted 14 Dec 2024
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by A verified traveler
Posted 12 Dec 2024
Perfect for our Christmas vacation to frankenmuth!
by A verified traveler
Posted 1 Dec 2024
Nice location, right in town but now too busy, overall a good stay
by A verified traveler
Posted 30 Nov 2024
It was noisy. You could hear the neighbors and doors slamming. Otherwise it was comfortable.
