Ratings based on 25 Verified Reviews
4.8 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
A very clean, tidy and comfortable 3 star hotel that I surmise is family owned and possibly operated. I stayed out of season in April and it was very quiet. The breakfast is continental: mini croissants and viennoiserie ( chocolate and fruits), chocolate biscuits, fruit juices, cappuccino, espresso, cakes, tarts and tiny packs of Italian toast to enjoy with excellent butter and jams. There were some Italian businessmen staying and I feel that this kind of fayre is what is expected. There are no chilled charcuterie that the Germanics and Norse curiously find appetising at 7am. The room was very clean, the shower gel was a standard hospitality product ( this is not Forte Dei Marmi with its seaweed olive oil local product linkups). The shower was powerful, hot and the towels fluffy and white. There was some noise from a local apartment where a party was held that annoyed me at 2330 hours but reception was correct when I was assured the cacophony would cease at midnight. It did. All in all, a pleasant stay and very welcoming and professional Italian staff offering their Apulia version of the hospitality for which Italy is world famous.
by A verified traveler
Francavilla Fontana stopover
Posted 25 Aug 2021 on HotelsWe booked the last room at this hotel during a stopover between larger cities. As we checked in, we were surprised that our room was in the basement - and not just us, but it seemed a small wing of rooms was built into the basement. The receptionist told us the room would be cooler than the rooms above ground due to the August heat.
Our agenda had us away during the day and we only expected a decent sleep. Exactly what we got, and the place was very clean. Breakfast was a bit sparse for our expectations.
Comment from Hotel Management
13 Dec 2021 by Imperiali hotel, Hotel Management
La ringraziamo per aver pernottato presso il nostro Hotel e per la sua recensione molto importante per noi.
by A verified traveler
Small Shower
Posted 22 Aug 2021 on HotelsVery nice but shower was very tiny. My husband would not have fitted in to it. Luckily he wasnt there
Comment from Hotel Management
13 Dec 2021 by Imperiali hotel, Hotel Management
La ringraziamo per aver pernottato presso il nostro Hotel e per la sua recensione molto importante per noi!
by A verified traveler
Posted 27 Aug 2023
Personale gentilissimo bella struttura dotata di ascensore camera molto accogliente e dotata di confort..aria condizionata e TV con sky..ambiente pulitissimo letti super comodi bagno pulitissimo e dotato di molti asciugamani e shampoo doccia ..c è anche il phon..ci ritorneremo sicuramente
Comment from Hotel Management
2 Oct 2023 by IMPERIALI HOTEL, Hotel Management
Gentilissimi, la ringraziamo per aver scelto il nostro Hotel per il suo soggiorno e per la sua recensione positiva. L' attendiamo al suo prossimo pernottocordiali saluti
by A verified traveler
Posted 12 Aug 2023
Personale cordiale ,struttura nuova , da ritornare
by A verified traveler
Posted 24 Jul 2023 on Hotels
Comment from Hotel Management
24 Jul 2023 by IMPERIALI HOTEL, Hotel Management
Gentilissima, la ringraziamo per aver scelto il nostro Hotel per il suo soggiorno e per la sua recensione positiva. L' attendiamo al suo prossimo pernotto
by A verified traveler
Posted 27 Jan 2023
La struttura è curata, le camere sono spaziose e il personale è cordiale e preparato. Colazione ottima e abbondante.
Comment from Hotel Management
1 Feb 2023 by IMPERIALI HOTEL, Hotel Management
Gentile luca, la ringraziamo per aver scelto il nostro Hotel per il suo soggiorno e per la sua recensione positiva. L' attendiamo al suo prossimo pernotto
by A verified traveler
Posted 20 Jan 2023
Nel complesso non posso che esprimere un giudizio positivo
Comment from Hotel Management
21 Jan 2023 by IMPERIALI HOTEL, Hotel Management
Gentile Fernanda, la ringraziamo per aver scelto il nostro Hotel per il suo soggiorno e per la sua recensione positiva. L' attendiamo al suo prossimo pernotto
by A verified traveler
Posted 2 Jan 2023
Struttura pulita, moderna, accogliente tranquilla. Ma c'era una donna del servizio che era molto scortese. Sono rimasta male
by A verified traveler
Posted 17 Aug 2022 on Hotels
Comment from Hotel Management
18 Aug 2022 by IMPERIALI HOTEL, Hotel Management
Gentile Cliente, abbiamo piacere che il suo giudizio sul nostro Hotel sia positivo faremo sempre il possibile per offrirVi la nostra ospitalità più genuina e il nostro impegno a migliorarci sempre.
