Ratings based on 963 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
This is a decent hotel for the price to stay while visiting the falls. Breakfast buffet was really good. They only offered buffet for lunch and dinner at a reasonable price.
Comment from Hotel Management
24 Oct 2024 by Sheila Kemper, Hotel Management
Dear Hery,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely, Sheila Kemper
by A verified traveler
Posted 11 Oct 2024
Excellent place to spend vacation, eithe inside the hotel property or outside which are close to beautiful areas like Iguaçu Falls and other parks.
Comment from Hotel Management
12 Oct 2024 by Sheila Kemper, Hotel Management
Dear CarlosThank you for your time reviewing the Wish Foz do Iguaçu. We are very pleased to hear that you enjoyed your stay and our services. We are looking forward welcoming you back in the near future.Sincerely, Sheila KemperQuality Coordinator
by A verified traveler
Posted 6 Oct 2024
Establishment is clean and property nice but outdated - therefore way overpriced.
Comment from Hotel Management
7 Oct 2024 by Sheila Kemper, Hotel Management
Dear DaisyThank you for taking the time to review us.We hope to welcome you again soon!Sincerely, Sheila KemperQuality Coordinator
by A verified traveler
Posted 15 Sep 2024
Great！
Comment from Hotel Management
15 Sep 2024 by Sheila Kemper, Hotel Management
Dear CatherineThank you for your review, I hope you can visit us again soon!Sincerely, Sheila KemperQuality Coordinator
by A verified traveler
Posted 3 Sep 2024
Lovely place to stay and would recommend others to choose this resort. Everything was very neatly organized and user friendly. General lay out and the design of the facility is well thought and managed extraordinary. Breakfast was exceptional with wide variety of choice.
Comment from Hotel Management
5 Sep 2024 by Sheila Kemper, Hotel Management
Dear BaaskaThank you for your time reviewing the Wish Foz do Iguaçu. We are very pleased to hear that you enjoyed your stay and our services. We are looking forward welcoming you back in the near future.Sincerely, Sheila KemperQuality Coordinator
by A verified traveler
Posted 10 Aug 2024 on Hotels
Great experience!
Comment from Hotel Management
11 Aug 2024 by Sheila Kemper, Hotel Management
Dear BrianThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Sheila Kemper
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by Sheila Kemper, Hotel Management
Prezado HuirongObrigado pela avaliação, espero que possa nos visitar novamente em breve!Atenciosamente, Sheila KemperCoordenadora de Qualidade
by A verified traveler
Posted 18 Jul 2024
Too Spread out, shopping not close by have to take Uber
Comment from Hotel Management
18 Jul 2024 by Sheila Kemper, Hotel Management
Dear YogeshThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely, Sheila Kemper
by A verified traveler
Posted 9 Jul 2024
Very good property with excellent rooms and open spaces.
Buffet is way below average and kids equipment such as bicycles, balls, and racquets need mayor updates.
Comment from Hotel Management
18 Jul 2024 by Sheila Kemper, Hotel Management
Dear JonathanThank you for taking the time to review us. We are happy to know that it was a good stay. Thank you for the note regarding the restaurant and sports equipment. I confirm that I have already forwarded your evaluation to the responsible managers for improvements.We hope to welcome you again on another opportunity!Sincerely, Sheila KemperQuality coordinator
by A verified traveler
Posted 6 Jul 2024
First of all, this property is beautiful, and the staff are nice. However, they can barely speak english. This was really annoying.
Secondly, the food options are not only limited, but they are not healthy and delicious. Bad news is the place is in no where so you cant order food by uber or etc. Also, breakfast is sth repetitive. Fresh cooking breakfast also serve if you know Portuguese.
Thirdly, if you get taxi from hotel, you need to pay the taxi by cash! It is really annoying. You cant use your credit card.
Fourthly, Internet is awful. I dont know why they have such a weak Internet connection in their hotel.
Fifthly, pay attention to the bill. If you dont read the bill, they will charge you extra.
Totally, I dont believe that this place is a 5 star hotel. Best case scenario 3 is enough.
Comment from Hotel Management
8 Jul 2024 by Sheila Kemper, Hotel Management
Dear GuestThank you for telling us about your days with us and for the notes. Regarding the meals, I have already forwarded your evaluation to the chef, so that he can check for possible improvements. Our hotel is located close to the airport and the main tourist attractions, as well as four kilometers from a shopping mall, but it is also perfectly possible to order meals through Ifood and other platforms. Regarding the taxi service, I checked with the cooperative and the attendant informed that some drivers accept credit cards, but it is necessary to inform when requesting that you want a driver with this payment option.Sincerely, Sheila KemperQuality Coordinator
