Ratings based on 509 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Parking outside is an extra charge, the room was small and no equipment that we expected. No view of the lake, but a good look at the car park outside, or through trees to a big carpark. Noisy in the evening, and an inadequate fan.
Comment from Hotel Management
10 Jan 2025 by kj, Hotel Management
Hi Maggie , Im not sure you have the right motel ..we do not charge for parking and, there is no lake close to us so you certainly wont see one i'm not sure why you would think you would ?I can see you did stay with us but i am wondering if you are reviewing the right place ?thanks karen
by A verified traveler
Posted 4 Jan 2025
This property was clean, very comfortable and affordable. Would highly recommend.
by A verified traveler
Posted 2 Jan 2025
Very nice accommodation, clean and tidy.
by A verified traveler
Posted 25 Dec 2024
The lady who checked us in was helpful and welcoming. The room was very small. Visually it appeared clean but there was a strong urinal-like smell throughout that made our stay very uncomfortable. We had to leave all windows open and the fan working but still couldn't sleep with the strong smell.
Comment from Hotel Management
25 Dec 2024 by kj, Hotel Management
Hi Samani am so sorry that you found an unpleasant smell in your room, we pride ourselves on cleanliness if you and come and made me aware i would have moved you to another room.we will look into the smell in the room thanks for bringing it to our attention. Karen
by A verified traveler
Posted 2 Dec 2024
Was a very nice place for one night stay to see Glaciers. Karen, the manager of the hotel, was amazing and gave us some great tips to see the glaciers and suggestions on restaurants.
by A verified traveler
Posted 6 Nov 2024
Fox glacier is a sleepy town. If you want to stay more than 1 night, I would recommend Franz Joseph instead. The property is convenient and the woman who checked us in extremely nice and helpful. The bed was decent, but had a lump in the middle. Bathroom was large and very clean.
by A verified traveler
Posted 6 Nov 2024
Was very well presented and the staff were very helpful and friendly. Great value for money
by A verified traveler
Posted 5 Nov 2024
Great hospitality.
by A verified traveler
Posted 4 Nov 2024
Central in Fox - and handy to everything - great place to stay. Everything is close - and staff were helpful; always willing to offer ideas and go the second mile.
by A verified traveler
Posted 17 Oct 2024 on Wotif
All good. Thanks