Ratings based on 971 Verified Reviews

4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 14 Nov 2024
We checked in at 10 pm, they gave us the keys and we went into the room which stank of old age and unpleasant perfume, the smell was terrible! Very thin blanket! The pillows were already yellow from old age! The towels didn't smell sour! I don't understand why there is such a rating
2 out of 5
by A verified traveler

Posted 12 Nov 2024
Staff not great
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2024
1 out of 5
by A verified traveler

Posted 21 Oct 2024
Staff
4 out of 5
by A verified traveler

Posted 17 Oct 2024
It was easy parking.
2 out of 5
by A verified traveler

Posted 16 Oct 2024
This is not a boutique hotel. It's a decommissioned chain hotel with new, very bare-bones furniture. I need one thing from a hotel: a comfortable bed. The beds were passable but the pillows were worn out polyester fill that was hardened and unsleepable. We were provided newer ones on the second night. Bath towels were small and scratchy- well past when they should have been replaced. The room was clean, the staff was nice, but the minimum necessary for a comfortable stay was not being done. I didn't expect too much for a room at this rate, but even those expectations failed to be met. Get it together Redwood Riverwalk.
3 out of 5
by A verified traveler from Houston

Posted 16 Oct 2024
Backyard
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Friendly staff and clean, spacious room with nice extras
4 out of 5
by A verified traveler

Posted 7 Oct 2024
Beds are too high