Ratings based on 78 Verified Reviews

4.5 out of 5
83% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Oct 2024
5 out of 5
by A verified traveler

Posted 15 Aug 2024
Had a great stay of 10 days family of 5. Will be back next year
5 out of 5
by A verified traveler

Posted 30 Jun 2024
Very nice location
Comment from Hotel Management
6 Jul 2024 by Staff Hermitage Hotel & Resort, Hotel Management
Dear guest, we thank you for sharing your experience with us and we are looking forward to welcoming you again. Best regards,
5 out of 5
by A verified traveler

Posted 24 Jun 2024 on Orbitz
Amazing experience with great staff. I would go back again
Comment from Hotel Management
6 Jul 2024 by Staff Hermitage Hotel & Resort, Hotel Management
Dear guest, we thank you for sharing your experience with us and we are looking forward to welcoming you again. Best regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jun 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2024 on Hotels
2 out of 5
by A verified traveler

Posted 13 Sep 2023
For 350 euro per night we got old bathroom and linoleum floors. Felt like a scebe from USSR. We left right away and forfeited the full amount. It was not worth it to stat in crappy place for 4 days!
Comment from Hotel Management
16 Sep 2023 by Staff Hermitage Hotel & Resort, Hotel Management
Dear Mr. George, thank you for sharing your opinion with us and we are sorry to read that you did not appreciate the style of the Hermitage, despite the rooms have all been recently renovated. Best regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2023
4 out of 5
by A verified traveler

Posted 5 Jul 2023
very nice hotel in a lovely setting with beautiful gardens.
Comment from Hotel Management
5 Jul 2023 by Staff Hermitage Hotel & Resort, Hotel Management
Dear Karen, we really thank you for sharing your experience and we are looking forward to welcoming you. Best regards,
4 out of 5
by A verified traveler

Posted 30 May 2023
Two modest quibbles. The bread was horrible at dinner. Stale every night. On our last day, we had to leave early in the morning to make an embassy appt in Rome - we went to the restaurant at 720, 10 minutes before breakfast started (we had prepaid for breakfast but had to leave) and asked for a couple of take away coffees. They refusec! This left a poor taste in our mouths after a nice stay.
Comment from Hotel Management
2 Jun 2023 by Staff Hermitage Hotel & Resort, Hotel Management
Dear Martin, we really thank you for sharing your feedback. We are really sorry for what happened on your departure day and even more we are sorry that this fact impacted on your overall experience at our resort, that was positive before. We invite you to come back, ensuring that this will not happen again. Best regards,