Ratings based on 943 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
DO NOT STAY HERE!!! This Marriot property is so poorly maintained they should be embarrassed. It was constructed with the cheapest materials. There were 5 things in our room that didn't work or were broken. The most significant was the bathroom sink would not drain.
The breakfast was totally inadequate, and the only toaster did not work. Guest after guest would come to toast a bagel or bread and would wait and wait. The employees knew it and said nothing.
Comment from Hotel Management
25 Nov 2024 by Ling, Hotel Management
Dear Dean,Thank you for taking the time to share your thoughts regarding these issues. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
by A verified traveler from Houston
Posted 21 Nov 2024
Great place and I would return
Comment from Hotel Management
21 Nov 2024 by Ling, Hotel Management
Dear Karen,Thank you taking the time to leave feedback about your stay. We are delighted that you have a great stay! We truly appreciate it.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Ling, Hotel Management
Dear Trevor,Thank you taking the time to leave feedback about your stay. We are delighted that you have a great stay! We truly appreciate it.
by A verified traveler
Posted 17 Nov 2024
Had a perfectly good stay, but still can't figure out why it costs 12.99 to park in their parking lot.
Comment from Hotel Management
18 Nov 2024 by Ling, Hotel Management
Dear Brad,I am sorry that the parking fee came as a surprise, like other hotels in the area, we did implement parking fees due to compression from local events and traffic and this information is viewable and advertised on the Booking Websites, I apologize that this was an oversight. We do hope that despite parking we would still have the opportunity to serve you again. Thank you for your feedback and being our guest.
by A verified traveler
Posted 17 Nov 2024
One of the best hotels I’ve stayed at. Walking distance to the arena to watch Maiden!
Comment from Hotel Management
17 Nov 2024 by Hotel Management, Hotel Management
Thank you taking the time to leave feedback about your stay. We are delighted that you have a great stay! We truly appreciate it.
by A verified traveler
Posted 11 Nov 2024
I love this place ❤️❤️❤️
Comment from Hotel Management
11 Nov 2024 by Hotel Management, Hotel Management
Thank you taking the time to leave feedback about your stay. We are delighted that you have a great stay! We truly appreciate it.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Hotel Management, Hotel Management
Thank you taking the time to leave feedback about your stay. We are delighted that you have a great stay! We truly appreciate it.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Hotel Management, Hotel Management
Thank you taking the time to leave feedback about your stay. We are delighted that you have a great stay! We truly appreciate it.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Hotel Management, Hotel Management
Thank you taking the time to leave feedback about your stay. We are delighted that you have a great stay! We truly appreciate it.
by A verified traveler
Posted 25 Oct 2024
Having a kitchen even with only basic means a lot in our stay.
Comment from Hotel Management
25 Oct 2024 by Ling, Hotel Management
Dear Edwin,Thank you taking the time to leave feedback about your stay. We are delighted that you have a good stay! We truly appreciate it.
