Ratings based on 454 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
What stands out most was the staff. The employees were accommodating and pleasant.
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Spacious
by A verified traveler
Posted 19 Oct 2024
My wife and i were woken up by a shriek from our daughter at about 12pm. To our horror we saw large North American cockroaches, not onw, not two, but more after we frantically killed the first two. I immediately went to front desk to demand another room. Nope. "Sorry sir, we're full. No rooms available." Room 104. I had to scramble to find another hotel. I expect a refund, and for Expedia to come through.
by A verified traveler
Posted 16 Oct 2024
Need more parking spots
by A verified traveler
Posted 13 Oct 2024
For starters, this is a small property. The parking spaces do fill up fast, however, the staff was accommodating. This bit is only to do with the room i was assigned. The room was musty possibly due to the air conditioner being neglected. IMO hotels really need to switch to tile. Those carpets looked like they haven't been replaced in years. Other than that the staff was perfect throughout the weekend, the pool was ice cold in October, landscaping was clean and neat, location is perfect for easy access to all directions.
by A verified traveler
Posted 11 Oct 2024
Well run. Clean. Staff helpful and courteous. Rooms were great.
by A verified traveler
Posted 10 Oct 2024
by A verified traveler
Posted 8 Oct 2024
by A verified traveler
Posted 6 Oct 2024
The staff was very friendly and let us check in around 1:30 so we could attend a memorial service. However, the hall leading down our our room had what looked to be pillow stuffing all of the floor. When we finally got in to our room, (our first set of room keys did not work) there was cat food on the floor in the bathroom and cat prints on the dusty desk/cabinet in the main part of the room. The tub was filthy and the floor in the bathroom looked like it had not been cleaned in ages. In addition, when we came back from the service, there was a strong smell of marijuana on on the first floor that resonated all the way up the elevator to the third floor. The elevators are not far from the front desk so there was no way the staff would not be able to smell that. Finally, when my husband was taking our luggage to the car around 5 am, he could not exit the building and the person at the desk had to push a button to let him out. That seemed VERY unsafe if there as a mass exodus. I've stayed at a lot of Marriot properties, and choose them, due to their cleanliness. I will not longer automatically assume this in the future.
