Ratings based on 69 Verified Reviews
2.3 Room cleanliness
2.8 Service & staff
2.2 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
It was dirty in the bathroom, the heating system noisy, grout grooves not cleaned, shade needed repair, and the outside of the property littered with trash. Will not stay again if I go to Texas.
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Edie, We are sorry to hear about your experience and appreciate your feedback. Please be assured that we take cleanliness and maintenance seriously, and we will address your concerns with our team. Your comments are valuable in helping us improve our guest experience. Thank you for bringing these matters to our attention.
by A verified traveler
Posted 16 Oct 2024
Nasty hotel
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Julie,We're sorry to hear you weren't fully satisfied with your stay. Your feedback is valuable to us as we continually strive to improve our guests' experiences. If you have any specific details to share, please reach out to our management team directly for further assistance. Thank you for staying with us.
by A verified traveler
Posted 18 Sep 2024
This hotel is in very bad condition. Some exterior doors would not open and others do not lock. Lobby constantly smelled of weed. My room itself smelled of mildew. Shower head was broken. No shampoo left in room. Air conditioning did not work well.
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello Zachary,We appreciate your feedback and regret to hear about the inconveniences you encountered during your stay. We encourage guests to reach out to our management team with any concerns to ensure a satisfactory resolution.
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Manager, Hotel Management
Hello Shane,Thank you for staying with us! We're delighted to hear you had a fantastic experience during your visit. We hope to welcome you back soon for another memorable stay!
by A verified traveler
Posted 21 Aug 2024
It was good
Comment from Hotel Management
22 Aug 2024 by Manager, Hotel Management
Hello Araceli,We are pleased to hear that you had a positive experience during your stay. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable visit.
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello Kristin, We are sorry to hear that your stay did not meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your visit.
by A verified traveler
Scariest stay I have ever had
Posted 11 Aug 2024 on HotelsWhen we got to the hotel and checked in, went to our room and there was a man in the room taking a shower. So went back to the service desk and they gave us another room. We had a game to go and when we returned we had no phone, no tv remote, we did sleep but I will never stay at a super 8 again
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello Angela, We apologize for the inconvenience you experienced during your stay. Your feedback is important to us and will be shared with our team to ensure this does not happen again. We appreciate you bringing this to our attention and apologize for any discomfort caused.
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello christopher,We are elevated to hear you had a fantastic experience at our hotel! We look forward to welcoming you back soon.
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello Josh, We're sorry to hear that you did not fully enjoy your stay. Please feel free to reach out to us directly with any feedback you may have so we can address any concerns. We value your input and hope to have the opportunity to improve your experience in the future.
by A verified traveler
Posted 22 Jul 2024 on Hotels
Seemed clean but hall smelled bad. Ice machine broken, pop machine empty , no Kleenex or cups in room and when I asked she said there are none. Couldn’t find the lady till I yelled. Some shades ripped. We couldn’t get tv to work We left after 1 hr
Comment from Hotel Management
24 Jul 2024 by Manager, Hotel Management
Hello Cathy, We apologize for the inconveniences you encountered during your stay. Guest feedback is valuable for us to address areas needing improvement. Please feel free to reach out to management directly to discuss your experience further. Your input will help us enhance the quality of our services.
