Ratings based on 492 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Dirty, unsafe no what I expect unsanitary
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Brand Experience Team, Hotel Management
Hi Henry,Thank you for the excellent rating!! Maz K.#Team6
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Brand Experience Team, Hotel Management
Hi Rey, Thanks for your review, we really appreciate the support. Lilith#Team6
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Brand Experience Team, Hotel Management
Hi Robert,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A verified traveler
Posted 7 Oct 2024
Live Roaches on the floor and walls; and one small spider coming from the ceiling down to the toilet on a thread. Bathroom smelled like sewer. Left door shut and exhaust fan on. AC didn't work very well, I had to mess with it to get it to start cooling again when it would stop cooling often.
It did have hot water, Frig & Microwave worked.
I don't expect a lot for an economy room; you kind of get what your pay for. But this was the worst room I ever had, and the first time I ever had live bugs. Good price or not, I will not plan to stay there again.
Comment from Hotel Management
8 Oct 2024 by Brand Experience Team, Hotel Management
Hi Cathy, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6
by A verified traveler
Posted 26 Sep 2024
Yes
Comment from Hotel Management
27 Sep 2024 by Brand Experience Team, Hotel Management
Hi Anthony,Thank you for the excellent rating!! Maz K.#Team6
by A verified traveler
Posted 21 Sep 2024
I have nothing but great things to say. I enjoy the stay, it's comfy, clean, quiet and no roaches!!
by A verified traveler
Posted 18 Sep 2024
