Ratings based on 471 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
by A verified traveler
Posted 26 May 2024
The rooms were disgusting. We walked in and walked right out!! Should have known better!!
by A verified traveler
Posted 26 May 2024
The room itself was clean and tidy. There were a couple of paw prints on the back of the bathroom door, otherwise the whole room was very clean and tidy.
by A verified traveler
Posted 23 May 2024
People outside the room being loud as possible
by A verified traveler
Posted 15 Apr 2024
We booked last minute due to location to stockyards and everything was booked or over priced due to an event. I will say room was exceptionally clean and strong in bleach. Bed was comfortable. We were up all night with people outside and making noise, banging, laughing, arguing etc. We did not feel comfortable loading up and leaving. Went on from 2:30am until 6am. We left at 7.
Comment from Hotel Management
24 Apr 2024 by Brand Experience Team, Hotel Management
Hi Douglas,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
by A verified traveler
Posted 7 Apr 2024
Bed was technically a bed i guess one of the towels i opened up was full of stains and someones hair ball but i picked the cheapest place and got what i paid for
Comment from Hotel Management
18 Apr 2024 by Brand Experience Team, Hotel Management
Hi Jesse,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 24 Mar 2024
Rooms had no amenities. No rack to place a suitcase on. No microwave.
Comment from Hotel Management
3 Apr 2024 by Nancy Y., Hotel Management
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
by A verified traveler
Posted 22 Mar 2024
There was a pitbull off the lease. Nosy and the property was old furniture torn and wore out
Comment from Hotel Management
3 Apr 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 23 Feb 2024
The noise of other customers staying there , and the rooms were not bad but the sheets were stained
Comment from Hotel Management
6 Mar 2024 by Nancy Y., Hotel Management
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
by A verified traveler
Posted 22 Feb 2024
Does side deals or conducts business with shady types who bother minorities or others, who are visiting. Allowing them to pick on others to make there stay unpleasant.. allows them to do whatever even sabotaging room amenities in some cases.air conditioning, etc.
Comment from Hotel Management
6 Mar 2024 by Nancy Y., Hotel Management
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
