Ratings based on 178 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Brand Experience Team, Hotel Management
Hi Jori,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 3 Sep 2024 on Hotels
The owner hounds me if I'm just a little late paying
by A verified traveler
Posted 31 Jul 2024
We didn’t have a trash can in our room. No kleenex. The refrigerator was getto. The door would not lock even with the deadbolt.
Comment from Hotel Management
2 Aug 2024 by Brand Experience Team, Hotel Management
Hi Ellen, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
by A verified traveler
Posted 1 Nov 2023
No hair dryer, even to borrow from the office. Long black hairs on each bed & by sink. Holes in bathroom wall from missing towel rack. Cigarettes burns in the comforters in our non-smoking room. Reserved single king, got double queen. Good water pressure, small shower head. Refrigerator in room. Room was quiet, heater worked. But F 35's from nearby military base fly close, early, & often.
Comment from Hotel Management
6 Nov 2023 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 25 Sep 2023
by A verified traveler
Posted 25 Sep 2023
Mold behind the sink. Marijuana smoking in front of my door. People with noisy dogs.
Comment from Hotel Management
29 Sep 2023 by Brand Experience Team, Hotel Management
Hi Denise,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
by A verified traveler
Great place to stay
Posted 25 Sep 2023 on HotelsThis is a awesome place to stay. Nicely kept and very friendly staff
Comment from Hotel Management
29 Sep 2023 by Brand Experience Team, Hotel Management
Hi Dale, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
by A verified traveler
Posted 24 Sep 2023
Surroundings. We’re not clean.
Comment from Hotel Management
29 Sep 2023 by Brand Experience Team, Hotel Management
Hi Marge, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6
by A verified traveler
Posted 19 Sep 2023
phone had no lines to it. tv remote did not work. bullet holes in bathroom door and living area wall. floor molding reap off wall. half of the lights did not work. toilet was not bolted down. did not show me having a reservation. manager was not friendly at all.
Comment from Hotel Management
26 Sep 2023 by Nancy Y., Hotel Management
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
by A verified traveler
Posted 25 Jul 2023
Toilet was not cleaned, dead bugs on the floor which was not cleaned, not even a coffee maker provided, had worst experience. we vacated the very next day and find a better place for the next two nights.
Comment from Hotel Management
1 Aug 2023 by Brand Experience Team, Hotel Management
Hi Charles,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6
