Ratings based on 974 Verified Reviews
3.2 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hotel Manager , Hotel Management
Dear Karyn,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Miran PatelHotel Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Hotel Manager , Hotel Management
Dear Jackson,We are sorry to hear that your stay at our hotel did not meet your expectations, as reflected in the 1-star rating. We would appreciate it if you could specify the particular aspects of your stay that were unsatisfactory, allowing us to address these issues directly. Your feedback is valuable to us, and we invite you to reach out at your convenience to share your concerns. We consider guest feedback crucial for our improvement. We hope to have the opportunity to welcome you again. Sincerely, Miran PatelHotel Manager
by A verified traveler
Posted 10 Nov 2024
When i checked in the room it was not clean i had to vacuum it myself and wipe down the tables the i had a let out bed and they do not provide blankets so my stay needs to be refunded sorry
Comment from Hotel Management
12 Nov 2024 by Hotel Manager , Hotel Management
Dear Lacresia,Thank you for your feedback. I’m sorry to hear that your stay wasn’t as expected due to issues with cleanliness. We do provide bedsheets in the room. If we had known, we would have gladly addressed these concerns. Your comments have been shared with our housekeeping team for immediate improvement. We value your experience and hope you’ll give us another opportunity to make your stay exceptional if you’re ever back in the area.Sincerely, Miran PatelHotel Manager
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Hotel Manager , Hotel Management
Dear Katy,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Miran PatelHotel Manager
by A verified traveler
Posted 8 Nov 2024
No complaints
Comment from Hotel Management
9 Nov 2024 by Hotel Manager, Hotel Management
Dear Sherri,Thank you for the 5 out of 5! We’re happy to hear you had a great stay with no complaints. We look forward to welcoming you back soon!Sincerely, Miran PatelHotel Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Hotel Manager , Hotel Management
Dear Jason,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Miran PatelHotel Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Hotel Manager, Hotel Management
Dear Jose,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear you had a great experience. If you have any specific highlights from your stay or suggestions for us, we’d love to hear them. We hope to welcome you back soon!Sincerely, Miran PatelHotel Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Hotel Manager , Hotel Management
Dear April,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Miran PatelHotel Manager
by A verified traveler
Posted 28 Oct 2024
Staff were very difficult to understand. Not too friendly either. Rooms and hotel were clean. Rooms were noisy, could hear people below you talking, on your floor when they are walking down the hall, and on the floor above you.
Probably would look for another hotel next time.
Comment from Hotel Management
30 Oct 2024 by Hotel Manager , Hotel Management
Dear Brent,Thank you for your feedback. We're glad to hear that you found the rooms and hotel clean. We understand the importance of effective communication and a friendly atmosphere and will work on improving staff interactions. Additionally, we appreciate your comments regarding noise levels and will consider ways to enhance soundproofing. Your input is valuable as we strive to improve our guests' experiences.Sincerely, Miran PatelHotel Manager
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Hotel Manager , Hotel Management
Dear Gonzalo,Thank you for the 4 out of 5 rating! We’re glad to hear you had a positive experience overall. We look forward to welcoming you back and providing an even better stay next time!Sincerely, Miran PatelHotel Manager
