Ratings based on 679 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
Our first time in the Fort Wort area. All was great. Delicious breakfast, uber came when called. Friendly staff. Will stay again.
by A verified traveler
Posted 2 Jan 2025
Clean
Comment from Hotel Management
3 Jan 2025 by Sophia CSR, Hotel Management
Hi Shane,Thank you for your excellent feedback! We’re thrilled to hear that you had a clean and pleasant stay. Cleanliness is one of our top priorities, and we’re glad it contributed to your positive experience. We hope to welcome you back soon for another wonderful stay!
by A verified traveler
Posted 28 Dec 2024
There were problems with the elevator. Other than that everything was okay.
Comment from Hotel Management
30 Dec 2024 by Sophia CSR, Hotel Management
Hi Juan,Thank you for your feedback and for rating us 4/5. We apologize for the inconvenience caused by the elevator during your stay, and we are addressing the issue to ensure it is resolved. We're glad to hear that, aside from that, everything else was okay. We hope to provide an even better experience for you on your next visit!
by A verified traveler from Lago Vista
Posted 26 Dec 2024
Staff was very friendly, and the hotel smelled very nice.
Comment from Hotel Management
26 Dec 2024 by Sophia CSR, Hotel Management
Hi Annie,Thank you for your excellent review! We’re so glad to hear that our staff made you feel welcome and that you enjoyed the pleasant atmosphere of the hotel. We truly appreciate your kind feedback and look forward to hosting you again in the future.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Sophia CSR, Hotel Management
Hi Gordon,Your 5/5 rating is much appreciated and serves as a great motivator for our team. We're committed to maintaining high standards and look forward to the opportunity to welcome you back for another excellent stay.
by A verified traveler
Posted 6 Dec 2024
The staff anwas very friendly an thehotel was very clean an quit
Comment from Hotel Management
6 Dec 2024 by Sophia CSR, Hotel Management
Hi Robin,We are so glad to hear that you had a positive experience with our friendly staff and enjoyed the cleanliness and quiet atmosphere of the hotel. We appreciate your kind words and look forward to welcoming you back in the future!
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Sophia CSR, Hotel Management
Hi Micaela,Your generous 5-star rating fills us with gratitude and motivates us to continue providing exceptional service. We are delighted that you had a pleasant stay and look forward to the chance to assist you again soon.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Sophia CSR, Hotel Management
Hi Anthony,Getting a 10-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Sophia CSR, Hotel Management
Hi Maria,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
by A verified traveler
Posted 21 Nov 2024
Close clean easy
Comment from Hotel Management
23 Nov 2024 by Sophia CSR, Hotel Management
Hi Rodney,Thank you for the excellent rating! We're delighted to hear that you found our hotel to be conveniently located, clean, and easy to enjoy. Your positive feedback is greatly appreciated, and we look forward to welcoming you back on your next visit!
