Ratings based on 994 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Midland

Posted 5 Aug 2024
Comment from Hotel Management
9 Aug 2024 by Chelese T., Hotel Management
Thank you for choosing DFW Holiday Inn Airport South for your travels, thank you for also taking the time out to complete a review.
4 out of 5
by A verified traveler

Posted 29 Jul 2024
Comment from Hotel Management
21 Aug 2024 by Chelese Smith, Hotel Management
Thank you for taking the time to complete a review! We look forward to having you again .
2 out of 5
by A verified traveler from Nashville

Posted 28 Jul 2024
Filled with cockroaches and the rooms smell so musty it’s overwhelming. Would not stay here again or recommend it.
Comment from Hotel Management
29 Jul 2024 by Chelese T., Hotel Management
This is very unfortunate. We always strive to consistently deliver friendly service and comfortable accommodations to our guests. I'm sorry to read about what happened during your stay
5 out of 5
by A verified traveler

Posted 27 Jul 2024
Very clean and comfortable. Courteous, helpful staff.
Comment from Hotel Management
29 Jul 2024 by Chelese T., Hotel Management
We are glad you have enjoyed your stay, thank you for taking the time to complete a review!
4 out of 5
by A verified traveler

Posted 24 Jul 2024
Shuttle to the airport 24 hours is a
Comment from Hotel Management
29 Jul 2024 by Chelese T., Hotel Management
Thank you for taking the time out to complete a review!
5 out of 5
by A verified traveler

Posted 15 Jul 2024
Entire staff were total professionals throughout my 2 day stay! Thanks Holiday Inn
Comment from Hotel Management
16 Jul 2024 by Chelese T., Hotel Management
Thank you for taking the time to complete a review.
5 out of 5
by A verified traveler

Posted 27 Jun 2024
Excellent staff, location and quiet.
Comment from Hotel Management
28 Jun 2024 by Chelese T., Hotel Management
Thank You for taking the time to complete a review, we look forward to seeing you again!
1 out of 5
by A verified traveler

Worst host ever

Posted 27 Jun 2024 on Hotels
Was emailed 45min after check in that my host extended the stay of his previous guest. No call no heads up left me and my family stranded. Horrible, no place to go had sit in car and find housing was 102 degrees outside.
Comment from Hotel Management
28 Jun 2024 by Chelese T. , Hotel Management
Our apologies for this concern, as I am not aware of this issue. I will always advise to call the hotel if we have not responded in a timely matter after reaching out to us.
5 out of 5
by A verified traveler

Posted 23 Jun 2024 on Hotels
Front desk staff very friendly and accommodating.
Comment from Hotel Management
24 Jun 2024 by Chelese T. , Hotel Management
Thank you for taking the time to complete a review. We hope to see you again!!
5 out of 5
by A verified traveler

Posted 23 Jun 2024
Comment from Hotel Management
24 Jun 2024 by Chelese T., Hotel Management
Thank You for taking the time completing a review. We hope to see you again!