Ratings based on 987 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Rooms are very clean and staff has all been so nice and helpful. Great location, and easy to get to
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Was a very nice hotel, had great tasty breakfast options and all their amenities were 24 hours. it was very clean and the room was nice. i do have to say the beds were very rock hard though, and the staff were not exactly welcoming, very bland and most the time not even at the counter. a good thing is It was completely quiet the whole time we stayed despite the whole hotel being booked out, never heard a single thing, even outside. the shower water pressure wasn’t the greatest but manageable. my main observation was that the hotel was a lottt smaller than it seemed in the pictures. the lobby/breakfast area was very cramped together. overall no issues staying here.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Clean rooms, clean common areas, spacious for families.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2024
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Pros: The room itself was clean and was as expected, which is the most important thing for me when I book. No smells, no noise, easy parking, safe area, comfortable beds, affordable price point. I would recommend for short stays. Cons: The hotel staff was not very welcoming because she was busy on her phone. I don't particularly care about a warm welcome, but it can be off putting as it's your first impression of the hotel. One of the elevators did not work. In fact, it was making alarming creaking noises and the door was malfunctioning and not closing properly. After alerting the front desk, she was not very apologetic or reassuring. Honestly she barely spoke to us during the whole time which is odd behavior for hospitality staff member. The other elevator worked, but produced the same scary sounds which was not encouraging. We debated carrying our overseas luggage up the flights of stairs because we didn't feel very safe. We had to request for extra blankets for the pull out couch bed; we had to go down in the scary elevator again to pick them up ourselves, as she was the only employee at the time. We picked up the blankets, and again, it just seemed like we were an inconvenience or bother to her. I normally love Hampton Inn and Suites and choose them frequently. This was an abnormal experience in regard to rude staff.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
The rooms were very clean and the staff were excellent. They were very helpful.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Great hotel, clean and perfect location
5 out of 5
by A verified traveler

Posted 1 Nov 2024
I did like it