Ratings based on 8 Verified Reviews
1.7 Room cleanliness
1.0 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2023
showed up ,flying fromNY and had no place to stay, total scam
by A verified traveler
Unreliable
Posted 7 Apr 2023 on HotelsDon't book this place stole my money and never communicated about the booking. When we called to get information and they never got back to us. Had to book another hotel.
by A verified traveler
Posted 25 Oct 2022 on Orbitz
Do NOT stay here, never received an email with instructions for checkin and never responded to my attempts or orbits attempts to make contact prior to arrival at the property. No one was present when we arrived and had to be placed in a hotel. There were other guests trying to check in when we did and had to be placed in a hotel as well. All websites should drop this listing.
Comment from Hotel Management
2 Nov 2022 by Mark Reservations Manager, Hotel Management
We are truly sorry, Orbits is a partner owned by Expedia, The check in tab was not loading properly, Booking made before the problem was rectified where not connected properly to the message system! This is a brand new property and some partners did not connect!
by A verified traveler
Posted 24 Oct 2022
We received no information on how to check into the property. So when we arrived to the property, there was no front desk, no one answered the phone, or message system. We were unable to stay there and had to find a new place to stay at 9pm in ft worth on a Friday night. My refund is still pending.
Comment from Hotel Management
2 Nov 2022 by Becky Vick Guest Service Manager BV0221, Hotel Management
We are sorry about your experience, Please read your booking confirmation (We are Not a Hotel, We are a condo, Your booking tells you in the check in instructions that there is No front desk, and also explains that you must complete the check in registration prior to arrival! This information is listed on the check in instructions at the bottom of your confirmation.
by A verified traveler
Posted 10 Oct 2022 on Hotels
by A verified traveler
Posted 4 Oct 2022
by A verified traveler
Posted 3 Oct 2022 on Hotels
by A verified traveler
Posted 21 Apr 2023
Pulita, camera grande, posizione ottimale di fronte a Ocean Drive