Ratings based on 201 Verified Reviews

4.2 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Rooms were very nice and comfortable. Check in at the castle was easy and quick. However, the real highlight of The Factors is to have dinner downstairs. One of the best meals we had in our entire time in Scotland. The staff were very helpful and friendly.
4 out of 5
by A verified traveler from Storm Lake

This traveler left a rating score only Posted 23 Sep 2024
5 out of 5
by A verified traveler

Posted 12 Sep 2024
Beautiful property, lovely room. Ian, the gentleman whom we saw on check out was lovely to deal with.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2024
4 out of 5
by A verified traveler

Excellent room and price on way to Skye

Posted 9 Aug 2024 on Hotels
Initial problem with check in very happily resolved. We stayed in room 6 and were extremely happy with the spacious room and facilities, very, very comfortable and relaxing. Especially as we had our dog - bed and feed bowls provided. Eating in the Factors Inn below was an added treat, and we eould cerrsinly recommend. You should be aware of where to pick key up, and no breakfast where you stay, and rooms upstairs, but dont be put off as it is quite a gem in its own right.
3 out of 5
by A verified traveler

Posted 10 Jul 2024
Property is in bad need of updating
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2024 on Hotels
3 out of 5
by A verified traveler

Posted 1 Jul 2024 on Hotels
The room was nice. My problem was the check in process. Our room was not ready on time. Once it was ready, the receptionist was going to drive down to the cottage in a golf cart but decided not to. Her directions were not very good and we had difficulty finding our room. There are 2cottages and they do not have the room numbers on the outside. Our key did not work well in the cottage where our room was, so we thought we were in the wrong spot. My husband finally got the door open and we found our room.
4 out of 5
by A verified traveler

Posted 21 Jun 2024
It was quiet and unique. The restaurant was a little pricy but the food was excellent!
4 out of 5
by A verified traveler

Posted 14 Jun 2024 on Wotif
Great rooms very large and comfortable.
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