Ratings based on 594 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
The beds are to high. I am 5’ 3” in height. If it hadn’t been for the telephone stand between the beds, it would have been impossible for me to get in bed. I put my foot against the stand so I could push myself up and back to get in bed. I left a day early for that reason. Cost me $120. You need step stools.
by A verified traveler
Posted 14 Nov 2024
Was perfect for my visit
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Jessica , Hotel Management
Dear Jon, Thank you for taking the time to tell us about your experience. We hope to turn that 4 into a 5 next time!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Jessica , Hotel Management
Dear Kristi, Sorry to see that you did not enjoy your stay with us. We hope you'll allow us to turn a bad stay into a good one.
by A verified traveler
Posted 14 Oct 2024
Easy in and out location.
Comment from Hotel Management
14 Oct 2024 by Jessica, Hotel Management
Dear Jeffery, On behalf of the team at the Holiday Inn Express I would like to thank you for staying with us. It's great to see that you enjoyed your stay and we hope to see you again! Hospitably, Jessica HowardGeneral ManagerHIEX11205 Isabelle Dr. New Haven, IN, 46774P: 260-748-6767
by A verified traveler
Posted 12 Oct 2024
The staff was exceptional in checking in regarding any needs. Very pleasant stay.
Comment from Hotel Management
14 Oct 2024 by Jessica, Hotel Management
Dear Barbra, On behalf of the team at the Holiday Inn Express I would like to thank you for staying with us. It's great to see that you enjoyed your stay and we hope to see you again! Hospitably, Jessica HowardGeneral ManagerHIEX11205 Isabelle Dr. New Haven, IN, 46774P: 260-748-6767
by A verified traveler
Posted 27 Sep 2024
everything was great.
Comment from Hotel Management
27 Sep 2024 by Jessica , Hotel Management
Eric, It's wonderful to hear everything was great with your stay. Thank you for your feedback! We hope to see you again.
by A verified traveler from Mansfield
Posted 21 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Jessica , Hotel Management
Dear Kevin, Thank you for filling out the survey regarding your stay with us. We hope to host you again!
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Jessica , Hotel Management
Kelly, Thank you for your rating. We hope to host you again!
