Ratings based on 982 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by PF, Hotel Management
Thank you for staying at the Hampton Inn & suites. We apologize for the inconvenience You may have encountered at the hotel. if there is anything we can do, please let us know.
by A verified traveler
Posted 29 Dec 2024
This was our worst hotel stay we’ve ever stayed in. We walked in and our blind to our room was laying in the floor so there was no privacy we notified front desk and they told us that there was no other room to put us, our door didn’t latch properly. We was very disappointed in our stay and will not be staying in another Hampton Inn
Comment from Hotel Management
31 Dec 2024 by PF, Hotel Management
Thank you for staying at the Hampton Inn & suites. We apologize for the inconvenience You may have encountered at the hotel. if there is anything we can do, please let us know.
by A verified traveler
Posted 29 Dec 2024
Wouldn't stay here again. Beware... Multiple things went poorly. Upon check-in, they ran my credit card for incidentals THEN informed me I would be charged $10 for parking. I bulked and receptionist just said "I don't make the rules." Asked if they had any vending machine or snacks for sale. No machine and very few items available. Not even bottled water. So ran to a gas station for snacks. Tried to park on back side of building with doors into the reception lobby, clearly visible by receptionist, but all doors on that side of the hotel were locked or marked out of order. So went to front side but only 1 spot available to park and large truck had already parked over line (not hotel's fault, but if I'm going to be forced to pay $10 for parking, I'd like a spot to park where I don't have to walk around the whole hotel with luggage and snacks in the dark.) But upon entering our room you instantly hear traffic VERY loudly (measured to be over 80 decibles.) But it got worse. The heat was whistling so loudly I called front desk. They said they could hear the whistling over the phone easily but said they had no other rooms available (other evidence led me to believe that was not true.) Was forced to turn off heat. Very limited room to sit and eat free breakfast. So had to take it to go (but no container for that so sat in my cold car to eat.) Also, they charge for wifi. Will not be returning. Advise consider other location.
Comment from Hotel Management
29 Dec 2024 by PF, Hotel Management
Our hotel does charge for parking. But we took the charges off for your room for the heater issue. We were sold out that night as explained why we could not move rooms. We apologize that you did not have a good experience with us.
by A verified traveler
Posted 19 Dec 2024
Overall great
Comment from Hotel Management
20 Dec 2024 by PF, Hotel Management
Thank you for staying at the Hampton Inn & Suites. We are pleased you enjoyed your stay. We look forward to seeing you again in the future.
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by PF, Hotel Management
Thank you for staying at the Hampton Inn & Suites. we are pleased you enjoyed your stay. We look forward to seeing you again in the future.
by A verified traveler
Posted 30 Nov 2024
Overall, complimentary breakfast was great, egg omelets/boiled, sausage and roasted potatoes, cereal, juice, bagels, pastries, not bad at all. Staff was friendly, room was clean but shower was not cleaned- moldy. Nice small pool and workout area.
Comment from Hotel Management
2 Dec 2024 by PF, Hotel Management
Thank you for staying at the Hampton Inn & Suites. We are pleased you enjoyed your stay. Your maintenance concerns have been passed over to our Maintenace department. We look forward to seeing you again in the future.
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by PF, Hotel Management
Thank you for staying at the Hampton Inn & Suites. We are pleased you enjoyed your stay. We look forward to seeing you again in the future.
by A verified traveler from Algonquin
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by PF, Hotel Management
Thank you for staying at the Hampton Inn & Suites. We are pleased you enjoyed your stay. We look forward to seeing you again in the future.
by A verified traveler from Loveland
Posted 24 Nov 2024
Fantastic staff. Very professional and helpful. Property is a little run down and not what I would expect from a Hampton Inn & Suites. The bathtub seal is black around the edges & there is damage to the bathroom floor from a previous apparent leak. The hallway carpeting is visibly dirty. I was looking forward to a soak in the tub, but I will definitely skip it.
Comment from Hotel Management
24 Nov 2024 by PF, Hotel Management
Thank you for staying at the Hampton Inn & Suites. We appreciate you comments and will definitely pass them on the appropriate departments to take care of. We hope to see you again in the future.
by A verified traveler
Posted 24 Nov 2024
Clean friendly staff
Comment from Hotel Management
24 Nov 2024 by PF, Hotel Management
Thank you for staying at the Hampton Inn & Suites. We are pleased you enjoyed your stay. We look forward to seeing you again in the future.
