Ratings based on 2,237 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Our stay was incredible at The Island Resort at Fort Walton Beach. Room was very neat, clean, and the hotel in general was very well maintained. Staff was extremely friendly and always there to accommodate any needs you may have or need. Restaurant onsite has excellent food as well. We will most definitely be going back there on our next visiting. I would highly recommend this resort which is right on the beautiful beach - a huge plus for me!!!
Comment from Hotel Management
3 Dec 2024 by Baylie, Hotel Management
Lori, thank you for sharing your 5 out of 5 star experience with us. We are glad you enjoyed our clean and comfortable accommodations. We will share your compliments for the restaurant and our staff's friendly service with our team. We cannot wait for you to come back and make more memories.
by A verified traveler
Posted 1 Dec 2024
Fun
Comment from Hotel Management
2 Dec 2024 by Baylie, Hotel Management
Angel, thank you for the five star review. We are glad you had fun and enjoyed your stay. We hope to host you again in the future.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Baylie, Hotel Management
Ann, thank you for the 4 out of 5 star review. We are glad you enjoyed your stay and we hope to host you again in the future.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Baylie, Hotel Management
Dilhen, thank you for the 4 out of 5 star review. We are glad you enjoyed your stay and we hope to host you again in the future.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by Alexis, Hotel Management
Thank you for the rating.
by A verified traveler
Posted 30 Nov 2024
Everything was wonderful but had to wait a long time for breakfast it seems like they didn’t know what to do but the food great
Comment from Hotel Management
1 Dec 2024 by Alexis, Hotel Management
Thank you Staci for the feedback and rating. We do apologize regarding the wait at breakfast. Hopefully we can host you again in the near future.
by A verified traveler
Posted 28 Nov 2024
Breakfast option was a great added value! Hopefully hotel management will adapt to the popularity of this option and arrange to have it adequately staffed. A bit of age on this hotel, but it's been well-maintained. Thank you for a very nice stay!
Comment from Hotel Management
28 Nov 2024 by Alexis, Hotel Management
Thank you Susan for the feedback and rating. We will share the feedback provided to better improve our services. The Island looks forward to hosting you in the near future.
by A verified traveler
Posted 28 Nov 2024
The AC unit kept turning on throughout the night although it was off and it woke us up several times.
Comment from Hotel Management
28 Nov 2024 by Alexis, Hotel Management
Thank you for the feedback. Please contact the front desk for any room issues we have a maintenance department that can assist.
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Alexis, Hotel Management
Thank you Natasha for the rating.
by A verified traveler
Posted 27 Nov 2024
We experienced a good relaxation.
Comment from Hotel Management
28 Nov 2024 by Alexis, Hotel Management
Thank you Am for the positive feedback and rating. Come back anytime.
