Ratings based on 991 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
It was ok
Comment from Hotel Management
25 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 18 Nov 2024
NICE HOTEL
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Hi Yolanda,Thank you for your stay and rating. I hope that you enjoyed your stay with us, and your next stay is just around the corner. Please reach out to us if there is anything we can help you with for your next visit.
by A verified traveler
Posted 17 Nov 2024
They had NO change in bills and only gave me coins!
Comment from Hotel Management
18 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,We apologize for the inconvenience you experienced with the lack of bill change. This is certainly not the standard we aim to provide. We'll address this issue with our team to ensure it doesn’t happen again in the future. Thank you for bringing it to our attention, and we appreciate your understanding.
by A verified traveler
Posted 11 Nov 2024
Dated and not the cleanest. Had flies in the room. Needs remodeling. Bathroom sink faucet was plummed backwards. Couple of black hairs on the towels. Been in 1 or 2 worse places. Also this, Expedia charged me nore than my receipt from the hotel.
Comment from Hotel Management
12 Nov 2024 by Sophia CSR, Hotel Management
Hi Scott,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
by A verified traveler
Posted 25 Oct 2024
Easy and quick check in. Nice clean room.
Comment from Hotel Management
25 Oct 2024 by Brand Experience Team, Hotel Management
Hi Elizabeth,Many thanks once again, and we look forward to your next visit. Maz K.#Team6
by A verified traveler
Posted 21 Oct 2024
Nice, clean rooms
Comment from Hotel Management
21 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your positive feedback! We're glad to hear you enjoyed your stay and found the rooms clean. We hope to welcome you back soon!
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Nancy Y., Hotel Management
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
by A verified traveler
Posted 13 Oct 2024
Clean
Comment from Hotel Management
14 Oct 2024 by Sophia CSR, Hotel Management
Hi Jessica,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future. Thank you for your support!
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Sophia CSR, Hotel Management
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
