Ratings based on 575 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Prince George
Posted 26 Nov 2024
Its apt for all the good reasons.
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Hi JishnuAppreciate you taking the time to post a review, glad you enjoyed your stay!Best Regards,Mark Butler-Jenkins
by A verified traveler
Posted 25 Nov 2024
I like that there is a restaurant in the hotel.
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Hi CorrinaThanks for the review and for staying with us, glad you enjoyed your stay and found value in having the restaurant on site.Best Regards,Mark Butler-Jenkins
by A verified traveler
Posted 24 Nov 2024
Good stay. Good parking.
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Hi Bobby-JoeThanks for the review and for staying with us, happy you had a good stay and found our parking adequate. Best Regards,Mark Butler-Jenkins
by A verified traveler
Posted 18 Nov 2024
The 20 coupon to the Casino and the breakfast is amazing and the laundry is free.
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Hi ShaneGlad you enjoyed your stay with the free play and our deluxe breakfast offering, thanks for the great review and for staying with us!Best Regards,Mark Butler-Jenkins
by A verified traveler
Posted 17 Nov 2024
Jacuzzi tub jets did not work.
Comment from Hotel Management
17 Nov 2024 by Courtney Closson, Hotel Management
Hello StephenThank you for your feedback regarding the Jacuzzi tub jets. We’re sorry to hear they weren’t functioning during your stay. Did you call our front desk team about the issue?We would have been more than happy to assist you right away, as many times these issues can be quickly resolved. Your comfort is important to us, and we strive to address concerns promptly. We hope you’ll consider staying with us again so we can provide you with the exceptional experience you deserve.Best Wishes
by A verified traveler
Posted 13 Nov 2024
Great stay!
Comment from Hotel Management
13 Nov 2024 by Courtney Closson, Hotel Management
Hello KirkThank you for the great review! We hope to see you again.Best Wishes
by A verified traveler from Nahanni Butte
Posted 13 Nov 2024
Excellent
Comment from Hotel Management
13 Nov 2024 by Courtney Closson, Hotel Management
Hi Burton I am so happy to see you enjoyed your stay! We hope to see you again.Best Wishes
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Courtney Closson, Hotel Management
Hello David Thank you for taking the time to leave a review, I am happy to see you enjoyed your stay.Best Wishes
by A verified traveler
Posted 12 Nov 2024
Hotel is starting to show its age. Wore out beds, cracked tiles, stained roof, and the Tv was even dimming when brightness was set to max. On the plus side it was quiet, and close to the restaurant and casino. Not worth the 200 plus a night for the jacuzzi suite. Maybe a basic room next time.
Comment from Hotel Management
13 Nov 2024 by Courtney Closson, Hotel Management
Hi Kory,"Thank you for sharing your feedback with us. We’re sorry to hear that some aspects of your stay didn’t meet expectations and appreciate your candid observations about the room. Your comments about the bed, tiles, and TV help us identify areas where we can improve, and we’re actively working to update these features.We’re glad you enjoyed the quiet atmosphere and the convenience of our location. We’d love the chance to welcome you back and provide a better experience—perhaps in one of our updated rooms that might better meet your needs. Thank you again for staying with us and sharing your thoughts!
by A verified traveler
Posted 4 Nov 2024
Perfect
Comment from Hotel Management
7 Nov 2024 by Courtney Closson, Hotel Management
Hello SumeetThank you for the great review, and we hope to see you again.Best Wishes
