Ratings based on 233 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Holiday Inn Express, Hotel Management
Dear Paige,Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Holiday Inn Fort St John.It’s wonderful to know that we were able to make your visit enjoyable. We take great pride in delivering exceptional service and creating a welcoming environment, so it’s incredibly rewarding to hear that we succeeded in doing so during your stay.Your feedback motivates us to continue striving for excellence, and we are grateful for your recognition. We look forward to the opportunity to welcome you back to our hotel in the future and to provide you with another memorable experience.Warm regards,Holiday Inn- Fort St John
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Holiday Inn Express, Hotel Management
Dear Jesse,Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Holiday Inn Fort St John.It’s wonderful to know that we were able to make your visit enjoyable. We take great pride in delivering exceptional service and creating a welcoming environment, so it’s incredibly rewarding to hear that we succeeded in doing so during your stay.Your feedback motivates us to continue striving for excellence, and we are grateful for your recognition. We look forward to the opportunity to welcome you back to our hotel in the future and to provide you with another memorable experience.Warm regards,Holiday Inn- Fort St John
by A verified traveler
Posted 26 Sep 2024
Pool was closed the entire duration of the stay. Having kids this was one of the reasons for booking this hotel. You should offer discounts if the pool is out of commission for the entirety of peoples stays
Comment from Hotel Management
2 Oct 2024 by Holiday Inn Fort St John, Hotel Management
Dear Jay,Thank you for taking the time to share your feedback with us. We genuinely appreciate your comments as they provide valuable insights that help us improve our services.We are truly sorry to hear that your recent stay at Holiday Inn Fort St John did not meet your expectations. It is always our goal to provide exceptional service and a comfortable experience for all our guests, and we regret that we fell short in your case.We are terribly sorry for the inconvenience caused due to the pool not being operational, we are working to get the pool up and running as soon as we can.Please be assured that your concerns are being taken seriously. We are taking the necessary steps to rectify these issues and improve our service for future guests. Your satisfaction is very important to us, and we hope to have the opportunity to welcome you back in the future to provide a much-improved experience.Sincerely,Holiday Inn- Fort St John
by A verified traveler from Coquitlam
Posted 22 Sep 2024
Convenience
Comment from Hotel Management
2 Oct 2024 by Holiday Inn Fort St John, Hotel Management
Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Holiday Inn Fort St John.It’s wonderful to know that we were able to make your visit enjoyable. We take great pride in delivering exceptional service and creating a welcoming environment, so it’s incredibly rewarding to hear that we succeeded in doing so during your stay.Your feedback motivates us to continue striving for excellence, and we are grateful for your recognition. We look forward to the opportunity to welcome you back to our hotel in the future and to provide you with another memorable experience.Warm regards,Holiday Inn- Fort St John
by A verified traveler from Burley
Posted 15 Sep 2024
Comment from Hotel Management
2 Oct 2024 by Holiday Inn Fort St John, Hotel Management
Dear Gilbert,Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Holiday Inn Fort St John.It’s wonderful to know that we were able to your visit enjoyable. We take great pride in delivering exceptional service and creating a welcoming environment, so it’s incredibly rewarding to hear that we succeeded in doing so during your stay.Your feedback motivates us to continue striving for excellence, and we are grateful for your recognition. We look forward to the opportunity to welcome you back to our hotel in the future and to provide you with another memorable experience.Warm regards,Holiday Inn- Fort St John
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
2 Oct 2024 by Holiday Inn Fort St John, Hotel Management
Dear Joanna,Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Holiday Inn Fort St John.It’s wonderful to know that we were able to your visit enjoyable. We take great pride in delivering exceptional service and creating a welcoming environment, so it’s incredibly rewarding to hear that we succeeded in doing so during your stay.Your feedback motivates us to continue striving for excellence, and we are grateful for your recognition. We look forward to the opportunity to welcome you back to our hotel in the future and to provide you with another memorable experience.Warm regards,Holiday Inn- Fort St John
by A verified traveler
Posted 5 Sep 2024
Nice, clean hotel.
Comment from Hotel Management
2 Oct 2024 by Holiday Inn Fort St John, Hotel Management
Dear Guy,Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Holiday Inn Fort St John.It’s wonderful to know that we were able to your visit enjoyable. We take great pride in delivering exceptional service and creating a welcoming environment, so it’s incredibly rewarding to hear that we succeeded in doing so during your stay.Your feedback motivates us to continue striving for excellence, and we are grateful for your recognition. We look forward to the opportunity to welcome you back to our hotel in the future and to provide you with another memorable experience.Warm regards,Holiday Inn- Fort St John
by A verified traveler
Posted 24 Aug 2024
Great hotel. Relatively new and very well kept. Many restaurants within 5 min walk. Staff were well trained, very accommodating and service-minded. FO Manager who checked us in was quite exceptional. Would certainly stay here again and strongly recommend. Ty Ft St John Holiday Inn team.
Comment from Hotel Management
2 Oct 2024 by Holiday Inn Fort St John, Hotel Management
Dear Larry,Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Holiday Inn Fort St John.It’s wonderful to know that we were able to your visit enjoyable. We take great pride in delivering exceptional service and creating a welcoming environment, so it’s incredibly rewarding to hear that we succeeded in doing so during your stay.Your feedback motivates us to continue striving for excellence, and we are grateful for your recognition. We look forward to the opportunity to welcome you back to our hotel in the future and to provide you with another memorable experience.Warm regards,Holiday Inn- Fort St John
by A verified traveler
Posted 23 Aug 2024
I think a thing I appreciated was I needed a bandage and when I asked at the front desk they came back with four different sizes ❤️
Comment from Hotel Management
2 Oct 2024 by Holiday Inn Fort St John, Hotel Management
Dear Charity,Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Holiday Inn Fort St John.It’s wonderful to know that we were able to your visit enjoyable. We take great pride in delivering exceptional service and creating a welcoming environment, so it’s incredibly rewarding to hear that we succeeded in doing so during your stay.Your feedback motivates us to continue striving for excellence, and we are grateful for your recognition. We look forward to the opportunity to welcome you back to our hotel in the future and to provide you with another memorable experience.Warm regards,Holiday Inn- Fort St John
by A verified traveler
Posted 19 Aug 2024
Comment from Hotel Management
2 Oct 2024 by Holiday Inn Fort St John, Hotel Management
Dear Daniel,Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Holiday Inn Fort St John.It’s wonderful to know that we were able to make your visit enjoyable. We take great pride in delivering exceptional service and creating a welcoming environment, so it’s incredibly rewarding to hear that we succeeded in doing so during your stay.Your feedback motivates us to continue striving for excellence, and we are grateful for your recognition. We look forward to the opportunity to welcome you back to our hotel in the future and to provide you with another memorable experience.Warm regards,Holiday Inn- Fort St John
