Ratings based on 484 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
clean building
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Ronika, Hotel Management
Thank you for choosing the Suburban Studios Fort Smith to serve as the "home away from home" during your time in the area. We appreciate you taking the time to tell us about your experience!
by A verified traveler from Mason City
Posted 30 Nov 2024
Comment from Hotel Management
4 Dec 2024 by Ronika, Hotel Management
Thank you for choosing the Suburban Studios Fort Smith to serve as the "home away from home" during your time in the area. We appreciate you taking the time to tell us about your experience as our guests feedback is the utmost importance to us as it is what we use to improve our guest experience.
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
4 Dec 2024 by Ronika, Hotel Management
Thank you for choosing the Suburban Studios Fort Smith to serve as the "home away from home" during your time in the area. We appreciate you taking the time to tell us about your experience!
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
4 Dec 2024 by Ronika, Hotel Management
Thank you for choosing the Suburban Studios Fort Smith to serve as the "home away from home" during your time in the area. We appreciate you taking the time to tell us about your experience!
by A verified traveler
Posted 15 Nov 2024
Pretty sure there were bed bugs
Comment from Hotel Management
19 Nov 2024 by Ronika Morgan, General Manager, Hotel Management
Please feel free to reach out to me with any concerns you have.
by A verified traveler
Posted 5 Nov 2024
When yiu check in they tell you no smoking in rooms. However, the room smelled of past smoking. Well I assume if pats smoking. Corners of room not cleaned, remote control dirty, no ice in the freezer when I was told there would be, dog barking inhall way at 11pm.
Comment from Hotel Management
4 Dec 2024 by Ronika, Hotel Management
Thank you for choosing the Suburban Studios Fort Smith to serve as the "home away from home" during your time in the area. We appreciate you taking the time to tell us about your experience. It is feedback such as yours that we use to improve our guest experience. We would love the opportunity of a second chance the next time you are in the area. Until then, we wish you safe and happy travels.
by A verified traveler
Posted 3 Nov 2024
Property was previously Candlewood Suites (?), and thus the building and room configuration itself is nice. The price was fair for the market. However, the building condition is beginning to deteriorate. And the room and common area cleanliness is less than stellar. Musty smell, stains, and in need of interior paint. It now appears to cater to longer-stay customers.
Comment from Hotel Management
19 Nov 2024 by Ronika Morgan, Hotel Management
Thank you for telling us about your experience. Feedback such as yours is important to us as it is what we use to improve our guest experience.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
4 Dec 2024 by Ronika, Hotel Management
Thank you for choosing the Suburban Studios Fort Smith to serve as the "home away from home" during your time in the area. We appreciate you taking the time to tell us about your experience!
by A verified traveler
Posted 17 Oct 2024
lots of cockroaches
Comment from Hotel Management
19 Nov 2024 by Ronika, Hotel Management
Thank you for telling us about your experience. It is feedback such as yours that we use to improve our guest experience.
