Ratings based on 980 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
The bathroom floor was sticky and dirty upon arrival. There were no coffee cups for the in room coffee and the bathroom sink didn’t drain well,
Comment from Hotel Management
27 Oct 2024 by GM, Hotel Management
Dear Beth, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Ryan Callahan, GM
by A verified traveler
Posted 21 Oct 2024
It was roomy
Comment from Hotel Management
22 Oct 2024 by GM, Hotel Management
Dear Sherry, Thank you for taking the time to share your review. We're pleased to hear that our spacious accommodations made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon! Best, Ryan Callahan, GM
by A verified traveler
Posted 13 Oct 2024
We stay every year for the music festival , they are always friendly, clean and good service!
Comment from Hotel Management
14 Oct 2024 by GM , Hotel Management
Dear Jerry, We are truly grateful for your valuable feedback and kind words about our hotel. Your ongoing support means the world to us, and we can't wait to welcome you back for another exceptional stay. Thank you! Best, Ryan Callahan, GM
by A verified traveler
Posted 9 Oct 2024
VERY NICE AND CLEAN. JUST 2 BLOCKS FROM GARRISON AVE.
Comment from Hotel Management
10 Oct 2024 by GM , Hotel Management
Dear Meshelle, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Ryan Callahan, GM
by A verified traveler
Posted 7 Oct 2024
I was allowed to check in early, the room was clean and comfortable. Everyone was very friendly and helpful. I have stayed there before and will probably stay there again.
Comment from Hotel Management
8 Oct 2024 by GM, Hotel Management
Dear Alteasa, Thank you so much for your kind comments. I know you have a choice in where you stay, and I would like to thank you for choosing our Courtyard once again! I am glad we were able to make your time here an enjoyable one. Your compliments are appreciated but it’s especially kind of you to recognize the staff who do a great job taking care of all our guests. We enjoy having you as our guests and look forward to welcoming you again soon. Best, Ryan Callahan, GM
by A verified traveler
Posted 5 Oct 2024
2nd time staying here. Front desk staff are really good.
Comment from Hotel Management
6 Oct 2024 by GM, Hotel Management
Dear James, Welcome back! We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Ryan Callahan, GM
by A verified traveler
Posted 5 Oct 2024
Amenities nice. Abigail was amazing at the front desk.
Weird vibration probably from being next to the electrical room.
It’s a dog friendly hotel so need more trash cans near all entrances for dog waste.
Comment from Hotel Management
6 Oct 2024 by GM, Hotel Management
Dear Lynda Barber, We appreciate your taking the time to share all your feedback, including recommendations for improvement. Best, Ryan Callahan, GM
by A verified traveler
Posted 4 Oct 2024
Bathroom could use some ipdste
Comment from Hotel Management
5 Oct 2024 by GM, Hotel Management
Dear Tracie, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Ryan Callahan, GM
by A verified traveler
Posted 30 Sep 2024
A
Comment from Hotel Management
1 Oct 2024 by GM, Hotel Management
Dear April, Thank you so much for your 5 out of 5 review! We appreciate you taking the time to share your kind review with other travelers and us. Thank you for choosing our hotel when in our area and we look forward to having you back again soon! Best, Ryan Callahan, GM
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
1 Oct 2024 by GM, Hotel Management
Dear Emmaly, We are delighted to have provided you with a fantastic stay. Thank you for choosing our hotel and we look forward to welcoming you back soon. Your positive review is greatly appreciated. Best, Ryan Callahan, GM
