Ratings based on 520 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Pooja, Hotel Management
Thank you very much for responding to our guest survey. Your feedback truly means a great deal to us. I am very happy to hear that you enjoyed your stay at the Hampton Inn by Hilton in Fort Saskatchewan, and we look forward to having you stay with us again in the future.Thanks,Pooja
by A verified traveler
Posted 14 Oct 2024
The property felt dated and dirty.
Ice machine broken. Hair dryer broken. Air conditioner broke .
by A verified traveler
Posted 6 Oct 2024
Bathroom was disgusting tub and shower curtain full mildew had to clean it myself
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Pooja, Hotel Management
Thank you very much for responding to our guest survey. Your feedback truly means a great deal to us. I am very happy to hear that you enjoyed your stay at the Hampton Inn by Hilton in Fort Saskatchewan, and we look forward to having you stay with us again in the future.Thanks,Pooja
by A verified traveler from Las Vegas
Posted 26 Sep 2024
by A verified traveler
Posted 18 Sep 2024
Great stay friendly staff
Comment from Hotel Management
30 Oct 2024 by Pooja, Hotel Management
I wanted to say thank you from our entire team for your recent stay here at our hotel!We are very happy that you enjoyed your stay with us and had a great service experience. It is our goal at the Hampton Inn Fort Saskatchewan to provide excellent service. I will make sure to share your feedback with our entire team as the feedback of our valued guests helps keep us motivated in providing an excellent service at all times.We can’t wait to welcome you again soon!
by A verified traveler
Posted 14 Sep 2024
Housekeeping was definitely lacking
by A verified traveler
Posted 4 Sep 2024
Convenient location
Comment from Hotel Management
30 Oct 2024 by Pooja, Hotel Management
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.
by A verified traveler
Posted 2 Sep 2024
The room wasn’t cleaned very well. Behind tv there is dirt, garbage, ear plugs. Bathroom also, floor was dirty. No bed bugs though, so that’s a plus. We noticed plastic covering smoke detector and told front desk. Outside there is garbage all over parking lot and grassy areas. So yeah, not the best, but ok for sleeping.
Oh and pool was not open, which we weren’t told about.
Comment from Hotel Management
3 Sep 2024 by Pooja, Hotel Management
Thank you for the feedback regarding your stay with us! We are very sorry about the inconvenience you had due to the pool being closed and the cleanliness in the room. It’s our goal to exceed the expectations of our guests and provide excellent service. The feedback from our valued guests is very important as it gives us an opportunity to make amendments and provide better service. Your noted concern has been addressed with the maintenance and management team and we appreciate you sharing this with us.
by A verified traveler
Posted 2 Sep 2024
Quiet and safe.
Comment from Hotel Management
3 Sep 2024 by Pooja, Hotel Management
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.
