Ratings based on 1 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Attention needed
Posted 22 Feb 2022 on HotelsThe staff were very friendly and helpful. there was obviously something very wrong in the kitchen as waiting time for food was over two hours. No explanations were given - it would have been much better to inform of the real situation rather than to keep pomisising
Comment from Hotel Management
23 Feb 2022 by Richard, Hotel Management
We were delighted to serve you during your stay with us here at ATACO Country Resort. Thank you for our feedback, and we do apologize for the inconvenience caused due to the delay in your meals. We are working on this, and do promise to make your next stay in Fort Portal with us much more pleasant.