Ratings based on 298 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Under construction
by A verified traveler
Posted 19 Oct 2024
There were coffee cup rings on countertop and sink had not been cleaned.
Comment from Hotel Management
23 Oct 2024 by De, Hotel Management
Thanks for staying with us. I will talk to my staff.I am sorry this was dirty. The next time it will be done.
by A verified traveler from Brainerd
Posted 14 Oct 2024
The room was great, clean, comfy and quiet. What I'm not happy with is that I chose this hotel specifically because it had a hot tub. The hot tub was bone dry and had dirt or dead flies in it so it hadn't been functional for some time. NOT happy that the hotel or Expedia allows the hotel to list amenities they don't have.
Comment from Hotel Management
18 Oct 2024 by De, Hotel Management
I am sorry you were disappointed. We are fixing the hot tub this week. Please come back!
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
9 Oct 2024 by De, Hotel Management
I hope you come back and see us soon!
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
16 Sep 2024 by De, Hotel Management
Thanks for staying with us! Come back and the next stay will be perfect!
by A verified traveler
Posted 17 Aug 2024
Nice hotel with good price and location. Would stay again.
Comment from Hotel Management
16 Sep 2024 by De, Hotel Management
Thanks for staying with us! Please come back again!
by A verified traveler
Posted 6 Aug 2024
The night staff made sure we were comfortable and had everything we needed
by A verified traveler
Posted 30 Jul 2024 on Hotels
by A verified traveler
Posted 30 Jul 2024
Didn’t get the room that I booked through Expedia.
Had to wait 10-15 minutes before anybody came to the service desk at check in.
Comment from Hotel Management
16 Sep 2024 by De, Hotel Management
I am sorry you were not happy with your stay. We are almost done with the renovation. Your next stay will be perfect!
by A verified traveler
Posted 24 Jul 2024 on Hotels
We booked and were charged for a king suite and got a double queen. No phone number to reach you and your virtual agent hasn’t responded back! I was very much overcharged!!!!
Comment from Hotel Management
16 Sep 2024 by De, Hotel Management
I am sorry we didn't have a room you requested.We are will have your room ready on the next stay.
