Ratings based on 657 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
I’m not sure about why I had to leave a $30 cash deposit on top of giving my credit card for the room
Comment from Hotel Management
9 Dec 2024 by Sharma RediResponse Specialist, Hotel Management
Dear Karen,Thank you for taking the time to leave a review. We appreciate your comments regarding your recent stay at the RED ROOF INN FT PIERCE. You indicated that you were unsatisfied due to the deposit. As per policy, this is required for all guests. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. .Sincerely,Sharma Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 7 Dec 2024
Lovely 🥰 ❤️❤️❤️❤️
Comment from Hotel Management
13 Dec 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Carline, Thank you for taking the time to tell us about your stay at the Red Roof Inn Ft Pierce. I appreciate your kind review. That you had an amazing time during your stay with us makes us very happy, prompting your 5/5 score. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. We value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler from Guayanilla
Posted 1 Dec 2024
Yes
Comment from Hotel Management
4 Dec 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Karolyn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FT PIERCE and I received your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
4 Dec 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Mark, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FT PIERCE and I received your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 30 Nov 2024
I stay at this location often when visiting family. The mattress was pretty worn and uncomfortable, very noisy outside with loud music playing a good portion of the evening and the cell signal & property WiFi isn’t very good at all. It’s a cheaper hotel so I understand you get what you pay for but this is my honest review of my stay.
Comment from Hotel Management
4 Dec 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Cheyenne,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FT PIERCE. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the mattress that was pretty worn, uncomfortable and all other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 30 Nov 2024
The room smelled like fresh bleach which I loved because I knew it was cleaned
Comment from Hotel Management
4 Dec 2024 by Samantha RediResponse Specialist, Hotel Management
Dear Desiree,Thank you for taking the time to write a review of your stay at the RED ROOF INN FT PIERCE. I am happy to hear that the room smelled like fresh bleach which you loved because you knew it was cleaned. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler from Guayanilla
Posted 19 Nov 2024
Good
Comment from Hotel Management
28 Nov 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Karolyn,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FT PIERCE. I will was thrilled you had a good stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Oniel RediResponse Specialist, Hotel Management
Hi Valtair,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the Red Roof Inn Ft Pierce. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 12 Nov 2024
Ok motel
Comment from Hotel Management
16 Nov 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Andrew, for taking the time to write a review of your stay at the Red Roof Inn Ft Pierce. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Meridith, We at the RED ROOF INN FT PIERCE are disappointed to have earned your poor scoring of 1/5 in regards to your recent stay with us.In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
