Ratings based on 973 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Staff was friendly and very accommodating!.
Comment from Hotel Management
19 Nov 2024 by Maria, Hotel Management
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke Front Office Manager
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Maria, Hotel Management
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke Front Office Manager
by A verified traveler
Posted 15 Nov 2024
A great hotel to stay at. A very big room with seperate bedroom. A good kitchen area together with lounge so you can spread out! A lovely breakfast area with a good selection of food. I would definitely stay again. Thanks!
Comment from Hotel Management
16 Nov 2024 by Maria, Hotel Management
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke Front Office Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Maria, Hotel Management
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke Front Office Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Maria, Hotel Management
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke Front Office Manager
by A verified traveler from Naples
Posted 10 Nov 2024
Awful experience all around. No longer be staying at this brand.
Comment from Hotel Management
11 Nov 2024 by Maria, Hotel Management
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & are sorry we fell below your expectations. We hope for the chance to welcome you back the next time you are in the area. Maria Clarke Front Office Manager
by A verified traveler
Posted 6 Nov 2024
The staff was kind and willing to accommodate requests. The breakfast buffet was excellent. The elevators were out of order half the time we were there.
Comment from Hotel Management
6 Nov 2024 by Casey Matheson, Hotel Management
Thank you for your recent stay here at our hotel! We sincerely appreciate you taking the time to leave us your feedback. We are sorry for the inconvenience the elevator caused. We hope you decide to see us again the next time you are in the area. Casey MathesonAssistant General Manager
by A verified traveler
Posted 19 Oct 2024
Room was nice and the a/c worked
Comment from Hotel Management
21 Oct 2024 by Maria, Hotel Management
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke Front Office Manager
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Maria, Hotel Management
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & hope to welcome you back soon! Maria Clarke Front Office Manager
by A verified traveler
Posted 16 Oct 2024
The room is what you would expect but the cooking utensils were in bad shape. The 2 knives I had couldn't cut fresh bread to save your life. I asked the staff if they had a sharp knife that I could use to cut bread with and they gave a small plastic knife. It was ridiculous. Also the toilets were very short. You had to almost fall down to sit on them. The breakfast was very good with many different choices to choose from. It was nice to have a guest laundry area so you could do your own laundry on site. The beds were comfortable but the pillows were very flat. Overall I rate it as average.
Comment from Hotel Management
17 Oct 2024 by Maria, Hotel Management
Thank you for your recent stay here at our hotel! We sincerely appreciate your feedback & are sorry we fell below your expectations. We hope for the chance to welcome you back the next time you are in the area. Maria Clarke Front Office Manager
