Ratings based on 993 Verified Reviews
2.6 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
Nice
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Arturious, We appreciate you choosing to stay with us. If you have any concerns or feedback from your recent stay, please don't hesitate to contact us directly. We hope to welcome you back soon for an improved experience.
by A verified traveler
Posted 8 Dec 2024
Love the room clean,hot water
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Demetria,We appreciate your positive feedback on the cleanliness of our rooms and the availability of hot water during your stay. If there is anything else we can assist you with in the future, please do not hesitate to reach out.
by A verified traveler
Posted 29 Nov 2024
Due to the quality of the room and experience I had during my stay, I would not recommend to anyone I know.
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Isabel,We regret to hear about your disappointment and appreciate your feedback. We take all guest comments seriously as we strive to continually improve our services. Should you wish to discuss your experience further, please feel free to reach out to our management team. Your comments are valuable to us for future enhancements.
by A verified traveler
Posted 18 Nov 2024
The receptionist was so kind and conpassive .
Thanks
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Barbara,We're glad to hear you had a positive interaction with our receptionist. Your feedback is greatly appreciated. Please feel free to reach out to management with any further comments or suggestions.
by A verified traveler
Posted 17 Nov 2024
Good
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Nelson,We appreciate you taking the time to share your feedback with us. We value all comments as they help us to improve our services for future guests. Should you have any further concerns or feedback, please do not hesitate to reach out to our management team directly. Your satisfaction is our top priority.
by A verified traveler
Posted 11 Nov 2024
Room 107 - Bathroom door would not shut at all! Bathroom Ceiling was peeling (BADLY), spotted cockroaches, lamp shades were MOLDY, lighting on lamps was Horrible (1 didn't work unless you plugged in wall outlet to use and unplugged to turn off, smelled WET / MOLDY.
We had no choice of trying to find another hotel (tired) since we'd driven in almost 3 hours for a birthday party. I guess, you get WHAT YOU PAY FOR !!!
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello JUANITA, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Guirlens,We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback as it helps us improve our services for future guests.
by A verified traveler
Posted 7 Nov 2024
Everything was great the only thing was that the hot water did not get hot in the bathroom sink but the water in the shower was very hot and that was great I love taking hot showers
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Demetria,Thank you for your feedback. We are pleased to hear that you enjoyed your stay overall and that you found the temperature of the shower to your liking. Your comment about the bathroom sink's hot water will be forwarded to our maintenance team for further review. We appreciate your insight and hope to welcome you back in the future.
by A verified traveler
Posted 15 Oct 2024
Fast at evacuating the people
Comment from Hotel Management
18 Oct 2024 by Manager, Hotel Management
Hello Brenda,We appreciate your feedback on our evacuation procedures. Ensuring the safety and well-being of our guests is our top priority at all times. Your observations will be shared with our team for further review and improvement. Thank you for bringing this to our attention.
